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“Install” can’t be opened. You should eject the disk image

New Here ,
Jul 25, 2015 Jul 25, 2015

I have a Mac with OS-10.7.5.  Elements 10 stopped working.  I uninstalled Elements 10 and tried to reinstall it.  I got the download from the website for Mac version.  I  get the following message. 

“Install” can’t be opened. You should eject the disk image

“Install” is on the disk image “PhotoshopElements_10_WWEFDJ.dmg”. Google Chrome downloaded this disk image today at 11:29 AM from trials3.adobe.com.

Please help.  Thanks

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Community Expert ,
Feb 19, 2017 Feb 19, 2017

>Apple also told me it was an Adobe issue

Owners of old programs simply have problems with Mac El Capitan/Sierra... none of which is Adobe's fault... Adobe did not change your old program to make it stop working... Apple changed their operating system and THAT is why your old programs won't work, not because of anything Adobe did... Also... every time Apple issues an update, there is the risk that an old program that HAS been working will STOP working... bottom line, old programs require a matching old operating system

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New Here ,
Feb 19, 2017 Feb 19, 2017
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New Here ,
May 15, 2017 May 15, 2017
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This worked perfectly. Thank you!

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