Hello!
I'am have Apple MacBook Pro with macOS Sierra 10.12.2, & I want to install Creative Cloud. When I'am started dmg file, after double click for the icon started downloading, then before sometimes it's become error code No: 1
Can you help me?
Thanks. !
apply as many steps (in the following order) as you are able:
uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
restart your computer (don't skip this)
reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.
use the desktop app to install your cc programs/trials
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