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Install Error 16, Photoshop

New Here ,
Jul 09, 2022 Jul 09, 2022

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Hi! Whenever I try to install Photoshop cc17, error code 16 is displayed. I already tried uninstalling and reinstalling it but it won't work, neither did the solution Adobe Support offers (https://helpx.adobe.com/creative-cloud/kb/configuration-error.html this one).

I don't know what else to try.

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CC FAQ , Installation

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Community Expert ,
Jul 09, 2022 Jul 09, 2022

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Community Expert ,
Jul 10, 2022 Jul 10, 2022

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you need to repair your sls folder and adobe pcd folder: Resolve configuration errors 1, 15, or 16 | Creative Cloud (adobe.com)

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