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Install for Element 10 on Windows XP

Guest
Dec 06, 2011 Dec 06, 2011

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I purchased Adobe Photoshop Elements 10 from Best Buy...inserted disc 1 in Disc Drive and nothing happens...can't find anything in Explore??????????

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Adobe Employee ,
Dec 06, 2011 Dec 06, 2011

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Potentate2010 does the disc show up when you open up My Computer?

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Guest
Dec 06, 2011 Dec 06, 2011

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Nothing shows up...cannot tell that the disc player is running...nothing on screen or My Computer

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Adobe Employee ,
Dec 06, 2011 Dec 06, 2011

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Can you check this document and let me know if it helped?

http://kb2.adobe.com/cps/863/cpsid_86374.html

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Adobe Employee ,
Dec 07, 2011 Dec 07, 2011

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If nothing is showing up under My Computer then you will not be able to install from the disc Potentate2010.  Do you have a DVD drive or a CD drive on your computer?  Are you able to view other DVDs successfully?

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