• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Install Location not working

Explorer ,
Oct 07, 2015 Oct 07, 2015

Copy link to clipboard

Copied

In Creative Cloud > Preferences > Creative Cloud > Apps, everything is greyed out and I cannot make changes. The same is true for the Folder Location on the Files tab. How do I make it editable again?

I am running Creative Cloud v2.3.0.151 on OS X El Capitan (10.11).

cc-apps.pngcc-files.png

TOPICS
Creative Cloud

Views

613

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Explorer , Oct 09, 2015 Oct 09, 2015

Thanks. I don't know what happened, but it appeared to fix itself automatically after a day or so.

Votes

Translate

Translate
Adobe Employee ,
Oct 07, 2015 Oct 07, 2015

Copy link to clipboard

Copied

Please try to close all the following services from Activity monitor and relaunch Creative Cloud app.

  • CreativeCloud
  • Adobe CEF Helper`
  • Adobe Desktop Service
  • AdobeIPCBroker
  • Creative Cloud
  • AdobeUpdateDaemon
  • AdobeServiceInstaller
  • AAM Update Notifier
  • CCLibrary
  • node
  • Core Sync

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 09, 2015 Oct 09, 2015

Copy link to clipboard

Copied

Thanks. I don't know what happened, but it appeared to fix itself automatically after a day or so.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 09, 2015 Oct 09, 2015

Copy link to clipboard

Copied

LATEST

That's great! I am glad that you are able to use it now.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines