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install photoshop stuck at 91%

New Here ,
Aug 11, 2015 Aug 11, 2015

Tried 2 times to install photoshop CC from Creative Clould on my iMac, but is always stucked at 91%

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Adobe Employee ,
Aug 11, 2015 Aug 11, 2015

Please close Creative Cloud and check if Adobe Photoshop is installed on your machine. If yes, open it, go to help and try to update it.

Moving the discussion to Downloading, Installing, Setting Up

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New Here ,
Aug 11, 2015 Aug 11, 2015

done as you said....but once pressed the update, the creative cloud pop up again and showing the installation of Photoshop CC....is cancelling....

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Adobe Employee ,
Aug 11, 2015 Aug 11, 2015

Please close Creative Cloud from Activity Monitor and then, try to update PS.

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New Here ,
Aug 11, 2015 Aug 11, 2015

restarted the machine....update the PS, it stucked at 36%

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Adobe Employee ,
Aug 11, 2015 Aug 11, 2015
LATEST

Please rename folder 1.0 to 1.0_old from ~/library/Application Support/Adobe/AAMupdater and try to install the updates again. You may try to Troubleshoot install issues with log files | CS5, CS5.5, CS6

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