• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Install trouble for Adobe Photoshop Elements 15 [on macOS Monterey]

New Here ,
Dec 25, 2021 Dec 25, 2021

Copy link to clipboard

Copied

Having trouble installing Elemente 15 on my Mac.  I have the latest operating system.

I was given the link from Adobe Chat Support.  I downloaded if to my Mac.  I click on the DMG file and I get the following.  Note that the Install icon has a circle with a line through it.

Screen Shot 2021-12-25 at 9.54.02 AM.png

TOPICS
Installation

Views

456

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Dec 25, 2021 Dec 25, 2021

Old installers will NOT work on Monterey.  Only Elements 2022 or higher is compatible with new Mac operating systems.  However Apple may prompt you for Rosetta 2 durring the installation.

https://www.adobe.com/products/photoshop-elements.html

See the System Requirments:

https://helpx.adobe.com/photoshop-elements/system-requirements.html

 

Votes

Translate

Translate
Community Expert ,
Dec 25, 2021 Dec 25, 2021

Copy link to clipboard

Copied

>latest operating system

 

What does that mean by operating system name?

 

If catalina or later your old program will not work, you need to buy new http://www.adobe.com/products/elements-family.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 25, 2021 Dec 25, 2021

Copy link to clipboard

Copied

LATEST

Old installers will NOT work on Monterey.  Only Elements 2022 or higher is compatible with new Mac operating systems.  However Apple may prompt you for Rosetta 2 durring the installation.

https://www.adobe.com/products/photoshop-elements.html

See the System Requirments:

https://helpx.adobe.com/photoshop-elements/system-requirements.html

 

Nancy O'Shea— Product User, Community Expert & Moderator

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines