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Installation adobe premiere elements 12

New Here ,
Aug 15, 2024 Aug 15, 2024

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Liebe Mitmenschen, wollte gerade meine "Uraltvariante" premiere elements 12 auf meinem neuen Computer installieren. Funktioniert rein technisch auch, scheitert aber an adobe selbst, da hier diese Variante nicht mehr "registriert" wird. Eine freundliche Mitarbeiterin vom Support bot mir ein neues "günstiges" Abo an. Hat jemand von euch eine Idee? Danke im Voraus.

Jörg

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Community Expert ,
Aug 15, 2024 Aug 15, 2024

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what message do you see when trying to install/activate?

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New Here ,
Aug 15, 2024 Aug 15, 2024

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Danke für die Rückmeldung: Anmeldung erforderlich, Adobe ID eingeben, jetzt anmelden .... bin aber angemeldet, bedeutet wahrscheinlich, dass Adobe nicht mehr auf diesen alte Seriennummer reagiert.

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Community Expert ,
Aug 15, 2024 Aug 15, 2024

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did you purchase from or register with adobe?

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New Here ,
Aug 15, 2024 Aug 15, 2024

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Habe ich analog gekauft (DVD) und mich jetzt bei adobe registriert.

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Community Expert ,
Aug 15, 2024 Aug 15, 2024

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any problems then?

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New Here ,
Aug 16, 2024 Aug 16, 2024

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Obwohl ich bei Adobe angemeldet bin, habe ich auf der Website keine Möglichkeit zur Aktivierung meines Produkts Premiere Elements 12.

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Community Expert ,
Aug 16, 2024 Aug 16, 2024

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and when you try to activate you see a "you're not logged in" message?

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Adobe Employee ,
Aug 27, 2024 Aug 27, 2024

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Hi,

We're chiming in to see if you were able to resolve your problem. Let us know. 

^SG

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