Installation CS6

[sébastienk5793714]

Bonjour, 

J'ai reinstaller CS6 sur mon mac OS -  bien que je n'ai aucun appareil activé

J'ai toujours le meme et incessant bug de connexion internet pour valider le numéro

Bien sur l'aide d'adobe me renvois sur des pages en erreur 404 -  Qui as la solution ??

Merci

[kglad]

if you have a non-current os, your deault browser must support tls 1.2, https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

to test your default browser's tls you can use , https://clienttest.ssllabs.com:8443/ssltest/viewMyClient.html

otherwise, confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

do you see both logos?

if you can and still see a connection error try these steps, https://helpx.adobe.com/download-install/kb/common-network-connectivity-issues.html

if those all fail, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html

[sébastienk5793714]

je vois bien les deux logos, le reste c'est du chinois, mais la plupart des liens adobe m'envoie sur des pages 404 notament l'enregistrement hors ligne

[John T Smith]

TLS 1.2 is now required to connect https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

[sébastienk5793714]

je suis sur Chrome, mais rien ne change

[kglad]

it doesn't matter what browser you're using right now.  what matters is what is your os default browser and does that browser support tls 1.2.  on mac's, safari is the starting default browser, but that can be changed.

to test your default browser's tls you can use , https://clienttest.ssllabs.com:8443/ssltest/viewMyClient.html

[sébastienk5793714]

Your user agent has good protocol support.

Your user agent supports TLS 1.2 and TLS 1.3, which are recommended protocol version at the moment.

je suis bien compatible mais rien ne change...

[kglad]

when you said you saw both logos, did you click the link on that page (http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html)

[Peru Bob]

See here:

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html