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Installation failed on Photoshop trial

New Here ,
Jul 10, 2022 Jul 10, 2022

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I currently use Adobe Ilustrator regularly. I have subscribed to a trial of Photoshop but can't get it to install. It gets to 10% installed and comes up with a red dot and the words 'Installation failed'. It gives me the option to Retry but once again it gets to about 10% and says installtion failed. I'm using a HP Pavilion x360 Desktop - ABINAEF. Processor - Intel (R) Core GM i5-7200U CPU @ 2.50 GHz 2.71 GHz. Installed RAM - 8G.B 64 bit operating system, X64 based processor. Windows 10 Home 21H1

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Community Expert ,
Jul 11, 2022 Jul 11, 2022

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restart your computer and retry installing.

 

if that fails, check your other specs (esp video card), Photoshop system requirements (adobe.com)

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Community Expert ,
Jul 11, 2022 Jul 11, 2022

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What are the  hard drives (how many, what kind, what is on each, what capacity, and how full)?

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