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namechange110620185
Participant
August 23, 2018
Answered

Installation Failed Photoshop cc 2017 on Yosemite 10.10.5

  • August 23, 2018
  • 2 replies
  • 1071 views

Adobe creative cloud showed an update for Photoshop CC 2017 that after trying to install a Error Message showed saying There was a problem installing Photoshop CC (2017). However, no error code is showed at all.

I uninstalled Photoshop CC 2017 and tried to install again through Creative Cloud and I got the Same Error Message.

Tried to Reinstall Creative Cloud and then Installing Photoshop CC 2017 and again I got the same error message.

Then I deleted AAMUpdater and OOBE folder in Library and also run Adobe CreativeCloudCleanerTool and still same Error Message trying to install Photoshop CC 2017.

Please, some one can help me? I need to deliver a photoshoot session photos and I am getting crazy here with this Photoshop Error.

This topic has been closed for replies.
Correct answer namechange110620185

To someone who faces the same problem I reported.
As CreativeCloud did not reported the Error Code I had the idea to download the Photoshop CC 2017 installation package and manually install it. Only then I got the Error Code 190 and found out that Yosemit Mac OS is no longer supported by Photoshop. It is a shame!!!

2 replies

Kanikas
Community Manager
KanikasCommunity Manager
Community Manager
August 23, 2018

Moving to Creative Cloud Download & Install​

N
namechange110620185AuthorCorrect answer
Participant
August 23, 2018

To someone who faces the same problem I reported.
As CreativeCloud did not reported the Error Code I had the idea to download the Photoshop CC 2017 installation package and manually install it. Only then I got the Error Code 190 and found out that Yosemit Mac OS is no longer supported by Photoshop. It is a shame!!!

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