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Installation fails, Error Code 113 when installing Dimension in Creative Cloud

Community Beginner ,
Dec 18, 2025 Dec 18, 2025

Please help! When I try to install Dimension, the installation fails, and I get Error Code 113 (cannot connect to adobe servers). How do I fix this?

I've tried

1. restarting computer.

2. Uninstalling and reinstalling Creative Cloud.

3. Running AdobeLimitedAccessRepairTool and AdobeCreativeCloudCleanerTool.

4. Emptying Adobe temp in program files

5. Manually putting command prompt into Windows Powershell

6. Temporarily turning off Real Time Protection in Windows Security > Virus & Threat Protection

None of these have fixed the problem. I've read multiple adobe forums and followed the steps outlined without success.

TOPICS
CC FAQ , Creative Cloud , Installation
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Community Expert ,
Dec 18, 2025 Dec 18, 2025
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Community Expert ,
Dec 19, 2025 Dec 19, 2025
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