Skip to main content
rickys61095551
Participant
February 2, 2017
Répondu

Installation of Photoshop stuck at 10%

I've got a surface pro 4 i5 8gb ram, and running windows 10.

Tries to download the trial version of photoshop to use from the link Photoshop Free | Download Adobe Photoshop CC

Once I download the .exe and tries to install it stuck at 10%. Maybe because last time I try to install it, window forced to restart because of update during the installation. please help

Ce sujet a été fermé aux réponses.
Meilleure réponse par kglad

clean per Use the Creative Cloud Cleaner Tool to solve installation problems

restart your computer

install the cc desktop app, https://creative.adobe.com/products/creative-cloud

use the app to install ps.

1 commentaire

kglad
Community Expert
kgladCommunity ExpertRéponse
Community Expert
February 2, 2017

clean per Use the Creative Cloud Cleaner Tool to solve installation problems

restart your computer

install the cc desktop app, https://creative.adobe.com/products/creative-cloud

use the app to install ps.