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Installation older version of InDesign (v.16)

New Here ,
Nov 30, 2022 Nov 30, 2022

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Hello everyone!

 

Can you tell me how to install InDesign version 16.4? Creative Cloud only offer me version 17 or 18.

 

Thank you for your help!

 

Terezija Tisljar

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Community Expert ,
Nov 30, 2022 Nov 30, 2022

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for the current and one previous versions use the cc app:

 

https://helpx.adobe.com/download-install/using/install-previous-version.html#:~:text=Install%20Previ....

 

for cc 2019 and earlier use prodesigntools.com*

 

for everything else, you must use adobe support** (and it may take a few tries to find an agent to provide links).

 

*

adobe download links prior to cc 2020 are available from prodesigntools.com. https://prodesigntools.com/adobe-direct-download-links.html

 

 

 

follow the directions (esp, step 1)

save the install file.  it may not remain online.

thank jim @ prodesigntools.com

 

 

**

use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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Community Expert ,
Nov 30, 2022 Nov 30, 2022

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You have to contact the Adobe support and ask for a download link. Adobe has discontinued releasing public download links of app since CC2020. The only way to get a download link of an older unspported version is via support.

 

To contact support via chat please follow the steps below:

  1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
  2. On the page that opens up, it should automatically open a chat popup. If that doesn't happen look for a call out/chat icon at the bottom right. Click it and the chat popup should open.
  3. To talk to a human employee type "AGENT" in the chat box.
  4. If you are not able to get to the chat window, disable your adblockers and/or firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

 

P.S. Be mindful of answering anyone who sends a private message to. See the following for more information about scammers:
 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce GTX 1050 Ti - Windows 10 Pro 22H2 -- LR-Classic 12.1 - Photoshop 24.1. - Nik Collection 5 - Topaz Sharpener AI

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