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Hello.
I need an installation package Adobe Creative Suite 5 Design Standard, in the license it is called Adobe Design Std CS5 5.0.
Adobe has removed ALL public download links for installs and updates
The Adobe employee who advises volunteer helpers (I am one) said this on 12-18-2019
"Adobe employees will no longer be engaging with Creative Suite customers to provide support via chat, phone, or social media"
That means that you will not be given a download link by contacting customer support
.
For CS6 back to CS4 you may download ONLY if you bought direct from Adobe via download
-Log-in to your account and click this link https://account.adobe.com/products
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If you purchased it by download, but did not keep the download safe, this is a mistake; you must contact the original seller. If you have disks you must use them. If you have a new Mac, give up, you need all new apps.
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Adobe has removed ALL public download links for installs and updates
The Adobe employee who advises volunteer helpers (I am one) said this on 12-18-2019
"Adobe employees will no longer be engaging with Creative Suite customers to provide support via chat, phone, or social media"
That means that you will not be given a download link by contacting customer support
.
For CS6 back to CS4 you may download ONLY if you bought direct from Adobe via download
-Log-in to your account and click this link https://account.adobe.com/products
--click Order history on the left and then the link to your order that will show on the right
--and finally click the link "Downloads and serial numbers" that will appear
---as always, write the serial number in a text file AND copy that text file and the
---download file(s) to an external drive (or two) to be sure you have what you need
-if you did not buy direct from Adobe via download you must find your original install
-if you have an Education or volume license you MUST use your original media
--the link for an Education or volume license download is not available at all
-if you bought a disc and don't have a drive you will need to buy an external USB drive
-if you bought and lost a disc Adobe does not provide a replacement via download
-if you bought a download from a 3rd party vendor you will need to contact that vendor