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Participant
December 20, 2019
Question

installation stuck? HELP!

  • December 20, 2019
  • 2 replies
  • 913 views

help please i have tried and tried to install photoshop and lightroom and its like the installation keeps getting stuck? photoshop is currently siting at 74% ?. I havent recieved any error messages?

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2 replies

Adobe Employee
December 20, 2019

There might be several reasons for this depending on your OS etc...

Could you give a few more details please?

 

In the meantime you could use the Cleaner Tool you can find in Step 2 below:

https://helpx.adobe.com/download-install/kb/failed-install-creative-cloud-desktop.html 

Participant
December 28, 2019

Hey.. Someone from adobe tech helped me.. Thanks

December 20, 2019

Moving to the Get Started forum from Photoshop