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Bág17215474
Participant
December 9, 2019
Question

Installer closing

  • December 9, 2019
  • 1 reply
  • 219 views

Hello! I try to installed photoshop, or creative cloud. The installation begins, however the moment it opens the browser to check my account login, the installer closes. Any solutions? Thanks!

This topic has been closed for replies.

1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
December 9, 2019

Does your system meet the minimum requirements to run Creative Cloud + Photoshop?

 

If yes, try a different browser or see the help article below. 

https://helpx.adobe.com/creative-cloud/kb/stop-respoding-downloading-apps.html

 

Nancy O'Shea— Product User & Community Expert
R
Royal Moments Productions
Participant
December 9, 2019

Yes, it does!

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Tafara "Taffy" Samupunga
Royal Moments Media
<Removed by Moderator>
Spring, Texas

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
December 10, 2019

PrinceTaffy, I appreciate that the computer you are using meets the minimum system requirements but you are not Wtamborin, who asked the original question.  Please start a new public forum discussion or follow this discussion until we receive a response from Wtamborin.

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