Installer failed to initialize

[georged1830]

I downloaded Adobe CS6, which I purchased and tried reinstalling it.  Once I clicked on the Installer, the following message popped up.

Adobe Installer

"Installer failed to initialize. This could be due to missing files.  Please download Adobe Support Advisor to detect the problem."

As the Adobe Support Advisor is discontinued, what do I do.  I went to the forums, but I do not understand the procedures for diagnosing and correcting the problem.

Please help!

Peter

[kglad · Accepted solution]

if you have sierra os, Installing Creative Suite on macOS 10.12 (Sierra)

[dawnk11363365]

I'm having this problem too. So what you're saying is that CS6 won't load onto the newest OS X software system? My other CS6 programs are working fine. Thank you.

[kglad]

newer mac os'es are incompatible with older adobe software.  that was an apple decision.

[jmongroo]

I just got my MBPro 2019, and I also had CS6. I clicked the link posted and followed the directions, it worked.

[emilyr75924514]

life saver - (AKA money saver). thank you!!!

[kglad]

@emilyr75924514 

you're welcome, too.  and happy new year.

[fabioc34033695]

Solved my problem. Thank you!!!

[kglad]

you're both welcome, too.

[vivl]

The link and explanation worked beautifully. Thankyou!!

[kglad]

you're welcome.