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Installing CC on new computer

New Here ,
Dec 27, 2023 Dec 27, 2023

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Hello, 

I have a new laptop, and I want to take the Creative Cloud software off my old laptop. 

Do I need to update my account somehow, or will I be able to download everything on my new laptop without any problems? thanks! 

 

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correct answers 2 Correct answers

Community Expert , Dec 27, 2023 Dec 27, 2023

Just install the Creative Cloud App and then install your apps from there:

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

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Community Expert , Dec 27, 2023 Dec 27, 2023

follow @Peru Bob's link to install on your new computer.

 

if you want to uninstall  adobe cc from your old computer:



uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

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Community Expert ,
Dec 27, 2023 Dec 27, 2023

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Just install the Creative Cloud App and then install your apps from there:

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

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Community Expert ,
Dec 27, 2023 Dec 27, 2023

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Download and Install forum so that proper help can be offered.

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Community Expert ,
Dec 27, 2023 Dec 27, 2023

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follow @Peru Bob's link to install on your new computer.

 

if you want to uninstall  adobe cc from your old computer:



uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

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New Here ,
Dec 30, 2023 Dec 30, 2023

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thank you. I was wondering if I had to uninstall everything from the old one. I didn't make that clear. Thanks again! 

 

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Community Expert ,
Dec 30, 2023 Dec 30, 2023

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you're welcome and for others, no.  you don't need to uninstall adobe cc from any number of computers in order to install on another.

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