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New Participant
December 27, 2023
Answered

Installing CC on new computer

  • December 27, 2023
  • 3 replies
  • 271 views

Hello, 

I have a new laptop, and I want to take the Creative Cloud software off my old laptop. 

Do I need to update my account somehow, or will I be able to download everything on my new laptop without any problems? thanks! 

 

    This topic has been closed for replies.
    Correct answer kglad

    follow @Peru Bob's link to install on your new computer.

     

    if you want to uninstall  adobe cc from your old computer:



    uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

    then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

    clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

    3 replies

    kglad
    kgladCorrect answer
    Adobe Expert
    December 28, 2023

    follow @Peru Bob's link to install on your new computer.

     

    if you want to uninstall  adobe cc from your old computer:



    uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

    then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

    clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

    New Participant
    December 30, 2023

    thank you. I was wondering if I had to uninstall everything from the old one. I didn't make that clear. Thanks again! 

     

    kglad
    Adobe Expert
    December 30, 2023

    you're welcome and for others, no.  you don't need to uninstall adobe cc from any number of computers in order to install on another.

    Peru Bob
    Adobe Expert
    December 27, 2023

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Download and Install forum so that proper help can be offered.

    Peru Bob
    Adobe Expert
    December 27, 2023

    Just install the Creative Cloud App and then install your apps from there:

    https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html