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Dear Adobers,
I bought my Creative Cloud plan, and I'm going to download and Installa the Creative Cloud Desktop App before getting all the CC softwares I need. But when I download the "CreativeCloudInstaller.dmg" on my new MacBookPro Retina with OS Lion 10.8.4 and I start the procedure, the package during the installation ask me for my Mac account password to make some changes... after then it show me an error message: Error 13... something related to a permission issue in writing in a folder for cookies.
Please, see the screenshot:
PS: I have tried all suggestions found in this forum... verifying permission with Utility Disk, writing in the Terminal the codelines suggested, creating a new user on my mac etc... nothing worked for me!
Thanks a lot!
Marco
Hi Romit,
thanks to Maurizio (Apple Store Business, Firenze - Italy) I got the right fix to the issue I found during the installation of the #CreativeCloud Desktop App.
So, when while installing the CC Desk App, we got the "Error Starting Creative Cloud - cookies dir: cannot make folder /cookies: Permission denied (error 13)" alert message pop-up, we are experiencing a problem in folders Read&Write permission with our Administrator User account on our Mac.
Well, before fix this issue, we need to un
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I had gotten to it by going to Lightroom, and then downloading a Trial version.
Now it looks like it download Creative Cloud.
ADOBE: PLEASE FIX YOUR INSTALLER! YOU HAVE A BUG!!!!!
Go out and image/buy a brand new Mac, and try to install DIRECTLY from your website (like an end user). The Creative Cloud Installer has a SERIOUS BUG that is stopping many users from installing ALL OF YOUR PRODUCTS!
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www.adobe.com/support/downloads/product.jsp?product=113&platform=Mac
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I'm getting this message:
Error: null has been reported. |
Wanna cry
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Works perfect!
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this solution worked PERFECTLY for me!!! thank you, thank you!
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which solution ???
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Yes!!! Thank you Marco!!! It worked!!! I've been at this all friggin day and this finally worked!!!