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Installing CS4 from CS5.5 32-bit package

New Here ,
Nov 29, 2011 Nov 29, 2011

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Recently bought CS5.5 - the product insert says that a complimentary version of CS4 for the stragglers (like me - using XP Pro/SP3).  Inserted the "Content and Installation Help" disc into my cd drive, and nothing happened!  Nothing showed up on the My Computer display either - wondering if it's a hardware issue (system specs are too far out of date for the installer to launch), or if something is wrong with the software.  Same thing happened when I tried to use each of the three application discs.  Any help would be appreciated!

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LEGEND ,
Nov 29, 2011 Nov 29, 2011

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Discs not showing up points to hardware issues. Check your device manager.

Mylenium

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New Here ,
Feb 12, 2024 Feb 12, 2024

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one of my friend is facing the same.

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Community Expert ,
Feb 13, 2024 Feb 13, 2024

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@Katherine35400307ussy 

 

your friend recently purchased cs5.5?

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