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New Participant
November 30, 2011
Question

Installing CS4 from CS5.5 32-bit package

  • November 30, 2011
  • 2 replies
  • 721 views

Recently bought CS5.5 - the product insert says that a complimentary version of CS4 for the stragglers (like me - using XP Pro/SP3).  Inserted the "Content and Installation Help" disc into my cd drive, and nothing happened!  Nothing showed up on the My Computer display either - wondering if it's a hardware issue (system specs are too far out of date for the installer to launch), or if something is wrong with the software.  Same thing happened when I tried to use each of the three application discs.  Any help would be appreciated!

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    2 replies

    New Participant
    February 13, 2024

    one of my friend is facing the same.

    kglad
    Adobe Expert
    February 13, 2024

    @Katherine35400307ussy 

     

    your friend recently purchased cs5.5?

    Mylenium
    Brainiac
    November 30, 2011

    Discs not showing up points to hardware issues. Check your device manager.

    Mylenium