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s_r40861110
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May 17, 2019
Answered

installing elements 14 on Mac Mojave 10.14.5

  • May 17, 2019
  • 2 replies
  • 940 views

I have recently bought a new macbook (second hand) and i would like to install my Photoshop Elements en Premiere Elements 14. I'm running Mojave 10.14.5 but when i want to install i get the message: "Can't initialize the installer, please download Adobe Support assistant to analyze the problem". But it doesn't work and the helpdesk can't seem to help me.

Can anybody help me.

    This topic has been closed for replies.
    Correct answer kglad

    your os is not compatible with older software, but adobe's posted a work-around:  https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

    2 replies

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    May 17, 2019

    See if this helps:

    https://www.macworld.co.uk/how-to/mac-software/open-apps-mojave-photoshop-3684425/

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    May 17, 2019

    your os is not compatible with older software, but adobe's posted a work-around:  https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

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