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Sep 23, 2020 5:15 PM UTC
Answered

Installing Media Encoder on Windows 7 Machine

I have two machines running Windows 7.  One of them already has Adobe Media Encoder on it, and that app cannot be updated because Win 7 doesn't meet the system requirements.  HOWEVER... on my second Win 7 machine I just installed CC and cannot see how to install the previous version of Media Encoder for which the Win 7 machine does meet the requirements.  Is there a way to access "Previous Versions" if the machine has not previously had the application installed?

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    John T Smith
    John T SmithCorrect answer
    Community Expert
    Sep 23, 2020 5:43 PM UTC

    Microsoft no longer supports Win7 https://support.microsoft.com/en-us/help/4057281/windows-7-support-ended-on-january-14-2020 so Adobe also no longer supports Win7

     

    Go to https://prodesigntools.com/tag/ddl and 'click around' to see if the version you need is available

     

    If you do find a download, but sure to copy to at least one external device

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    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    Sep 23, 2020 5:43 PM UTC

    Microsoft no longer supports Win7 https://support.microsoft.com/en-us/help/4057281/windows-7-support-ended-on-january-14-2020 so Adobe also no longer supports Win7

     

    Go to https://prodesigntools.com/tag/ddl and 'click around' to see if the version you need is available

     

    If you do find a download, but sure to copy to at least one external device

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