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Installing photoshop

janinegreenwood
New Here ,
Jan 27, 2020 Jan 27, 2020

Please help.  Paid for photoshop app.  Creative Cloud installed, but when I select "install photoshop" nothing happens.  Just says "waiting".

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Installation
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digvijayb63254938 Adobe Employee
Adobe Employee ,
Jan 27, 2020 Jan 27, 2020

Greetings,

 

Check if there is no pending updates for Creative Cloud Desktop application. 

Secondly,try to sign out and sign in on Creative Cloud application.

If that doesn't resolve the problem, kindly get in touch with Adobe Customer Care via following method: 

 

  1. Please go to www.adobe.com
  2. Click Support, it will open various support options like Help Center, Adobe Forums, Enterprise Support, Download & Install and Contact Us.
  3. To initiate a chat, click Contact Us.

 

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janinegreenwood
New Here ,
Jan 27, 2020 Jan 27, 2020
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In Response To digvijayb63254938
Thank you
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