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intallation fails to initalize

New Here ,
Oct 06, 2015 Oct 06, 2015

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I am trying to install Photoshop and it fails to initalize

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Adobe Employee ,
Oct 06, 2015 Oct 06, 2015

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Moving this thread to : Downloading, Installing, Setting Up

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Adobe Employee ,
Oct 06, 2015 Oct 06, 2015

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Hi,

Could you please let us know what is the version of Photoshop you are using? and also exact error message that you get during the installation.

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New Here ,
Oct 06, 2015 Oct 06, 2015

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I am trying to install Photoshop CS6.  There is no error code, just Installer Failed to Initialize.

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New Here ,
Oct 06, 2015 Oct 06, 2015

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Screen Shot 2015-10-06 at 11.28.37 AM.png

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New Here ,
Oct 06, 2015 Oct 06, 2015

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Hi, I've got the same problem as Bridgett : when I try to install Illustrator from the Creative Cloud or any other installation tool it always says : That "The installation fails to initialize", without any error code or anything else but "Download Adobe Support Advisor to iddentify the problem.". I tried to fix it with the creative cloud cleaner but there's nothing to do it keeps doing this. Before it does this, I tried to install Illustrator once from the creative cloud, the initialization worked but the install failed due to a memory problem. Since this moment I cannot even initialize the set up.

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