• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

invalid checksum error

New Here ,
Dec 15, 2011 Dec 15, 2011

Copy link to clipboard

Copied

Hi. Today, I purchased the CS5 Standard for Mac and dowloaded the 4 files that were on my page. One was the full version, the other three were described as "additional content" like new fonts. The full version installed fine, but the other three will not install. I get the error "invalid checksum" when I try. Is this because the full version already includes these? I looked in Illustrator and did not see the fonts listed on one of the three files.

Views

7.0K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Dec 15, 2011 Dec 15, 2011

Hi,

If you are running Snow Leopard or Lion OSX, navigate to Disk utility->Preferences. Uncheck "verify checksums". Then try installing the content from the other 3 discs.

If they install successfully, please go back to the Disk utility-> Preferences option and reselect "verify checksums".

Hope this helps.

Votes

Translate

Translate
Dec 15, 2011 Dec 15, 2011

Copy link to clipboard

Copied

Hi,

If you are running Snow Leopard or Lion OSX, navigate to Disk utility->Preferences. Uncheck "verify checksums". Then try installing the content from the other 3 discs.

If they install successfully, please go back to the Disk utility-> Preferences option and reselect "verify checksums".

Hope this helps.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 16, 2011 Dec 16, 2011

Copy link to clipboard

Copied

That worked like a charm, thanks!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Dec 16, 2011 Dec 16, 2011

Copy link to clipboard

Copied

Hi,

Glad to hear the issue has been resolved. Please ensure that you have navigated to the disk utility and selected "Verify Checksums" after installation.

Thanks

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 12, 2020 Sep 12, 2020

Copy link to clipboard

Copied

LATEST

Hi!

I am on High Sierra 10.13.6 version, but I can't find the Preferences menu... I don't know how to find it. Please help!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines