Skip to main content
tuilorraine
Inspiring
July 18, 2016
Answered

Is mine still the trial version or not?

  • July 18, 2016
  • 2 replies
  • 13294 views

I wished to have Photoshop CC on both my laptop and my desktop system. I went about it in a strange way.
First I downlaoded the trial version of Photoshop CC to my laptop. Then I went onto  my desktop system and almost immediately bought the photography plan and that let me download photoshop and Lightbox as full paid versions. I went back to my laptop to see what was happening there. I saw in the CC app that Lightbox was ready to "install" so I did that. but there was no change showing for photoshop.  Will it have upgraded itself automatically form the trial version to the paid version? Is there any way for me to tell if that version of photoshop is still the trial version?

    This topic has been closed for replies.
    Correct answer John Waller

    I don't get an error message. I know how to make a screenshot.I just want to know how to tell if my version is still the trial version or not, but I've stopped worrying about it now. I think if it was the trial version it would say so.


    I think if it was the trial version it would say so.

    Correct. As mentioned in an earlier post in this thread, if the software is a Trial it will say so in the first screen when you launch it.

    On further review, I don't believe there is any Licensed to: message in Cloud versions. Not in mine here anyway.

    If you click the Help menu in Photoshop, you should see an item called Sign Out <your Adobe ID> - indicating that you're signed in and running the full (non-trial) version.

    2 replies

    John Waller
    Community Expert
    Community Expert
    July 18, 2016

    In this position I would reboot the laptop, ensure you're signed in to your Adobe account and see if Photoshop is the full version when you next launch. Check via the CC desktop app.

    tuilorraine
    Inspiring
    July 18, 2016

    But how do I know when I check the CC desktop app? Would it be labelled as "Trial Version" if it was still the trial version? Is it as simple as that?
    It's labelled on the App as "Photoshop CC (2015.5)" Does that mean its the full version?

    John Waller
    Community Expert
    John WallerCommunity ExpertCorrect answer
    Community Expert
    July 23, 2016

    I don't get an error message. I know how to make a screenshot.I just want to know how to tell if my version is still the trial version or not, but I've stopped worrying about it now. I think if it was the trial version it would say so.


    I think if it was the trial version it would say so.

    Correct. As mentioned in an earlier post in this thread, if the software is a Trial it will say so in the first screen when you launch it.

    On further review, I don't believe there is any Licensed to: message in Cloud versions. Not in mine here anyway.

    If you click the Help menu in Photoshop, you should see an item called Sign Out <your Adobe ID> - indicating that you're signed in and running the full (non-trial) version.

    Inspiring
    July 18, 2016