Is there a way to prevent users from logging onto Adobe CC with a personal account?

[David_Lutz]

We use Federated ID's at my work. I was asked to assign a license for Adobe Acrobat Pro DC for a user. When we went to install it, she had already signed onto using her personal Adobe account and downloaded & installed the software.

Is there a way to prevent that from happening in the future?

[John T Smith]

Unplug the computer from the Internet is the only way I know of to prevent someone from going to the Internet

If you have a written policy in place, sanction the employee and remind others of the policy

[Abambo · Accepted solution]

david_lutz  wrote

We use Federated ID's at my work. I was asked to assign a license for Adobe Acrobat Pro DC for a user. When we went to install it, she had already signed onto using her personal Adobe account and downloaded & installed the software.

Is there a way to prevent that from happening in the future?

We can't install software on our computers. Is a question of rights. That's all...

I do not think that you can block people using personal accounts (from a technical point of view), but you can submit a company policy to do so.

[Test Screen Name]

If you are trying to control user access completely you might consider whether the user should have been able to get administrative privilege.

[John Waller]

My thought too.

Where I work, downloading cannot be stopped but installing requires admin privileges.

[David_Lutz]

Yeah - sadly the user requires Admin privileges for some of the development work she does so I was trying to figure out another way.

OK thanks guys!

[John T Smith]

Censure letter from head of department

[Abambo]

Development on a virtual machine. Works fine... For the rest: Policy, the one on paper! Works also fine if enforced.

[Johnny T]

I'm having a similar issue but on a terminal server.  I had a user log in with their personal account and I could not block it now everyone else 40 people that use the server get a messge stating they are not logged in and to sign in.  But the other 39 people do not have adobe accounts.  There has to be a way to remove the sign in button.   nobody had rights on the server except for me and I did not sign in.

[John T Smith]

Have that user sign OUT of their account, and then you MAY need to use the cleaner to remove whatever that user did

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs

[Johnny T]

this is not an option  I have 150 users who do not listen to policies and they sign in.  Once they sign in all the other user are affected.  I want Adobe Reader only without them to be able to log in.  I clean wipe the server either as other use it.   I also do not know who logged in as I have to ask 150 users who did it.  They will not be honest,

[Lumigraphics]

For anyone else facing this issue- you control the computer and the network. Install a proxy server and a self-signed root cert so you can monitor traffic. The proxy logs will show who signed in where.

[Johnny T]

You can not assume we control the proxy servers.   That's not a valid option. 

A simple button removal would be ideal

[Abambo]

We can assume, you control the proxy servers. You are the system administrators.

[Johnny T]

you know what happens when you assume.   We have seperation of duties on purpose.  They do not want to handle it this way which agree with.   Besides the packets are encypted so the login will not show the username.  

Remove the button and boom issue resolved.

[Abambo]

Remove the button and boom issue resolved.

By @Johnny T

https://www.adobe.com/products/wishform.html

[Lumigraphics]

The button is not going to be removed because you demand it. As for encrypted traffic, any competent admin would understand why I specified installing a root certificate.