is there a workaround the Case-sensative volumes not supported error 22

[samuelt81691070]

is there a workaround the Case-sensative volumes not supported error 22? I do not want to reformat my OS drive and have to rebuild my whole system just to run my expensive Adobe products

[kglad]

you can install the apps on another drive, but the cc desktop app has to be installed on the os drive.

<moved from cc services >

[samuelt81691070]

Ok, Great. I'll try that and let you know if that works out.   I really appreciate the tip.

[kglad]

sounds good 

[samuelt81691070]

I can't seem to find the non-CC version of the software.  Is there a special place to download those?  When I try to load the apps that get downloaded via CC onto my Non-Case Sensitive external, I'm getting the same error?  Please advise.

Thanks

[Test Screen Name]

There is no non-CC version of the apps. Nobody has ever reported finding a workaround for this. You could set up a new system with dual boot I guess. 

[kglad]

@samuelt81691070 

there are files for cc apps, that don't require the cc desktop app, for installation, but then you lose the ability to specify installation location.  ie, you have to find a way to install the cc desktop app on your os drive.  then you can use one of the preference settings to specify a drive for cc app installation.

you can download the cc desktop app installation file using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

but how to get that installed on your computer i do not know.

[Jeffrey_A_Wright · Accepted solution]

I am sorry, Samuelt, but Adobe desktop applications have never supported case-sensitive file systems on Mac OS. Please see https://helpx.adobe.com/creative-suite/kb/error-case-sensitive-drives-supported.html for more information on updating the file system to a compatible format.

[samuelt81691070]

Yes, so I ended up just reformating the drive and rebuilding my system. Now without the case sensitive format I can use my Adobe products.  Not exactly the answer I wanted, but it was the answer.  Thanks!

[kglad]

@samuelt81691070 

thanks for the update.

[Jeffrey_A_Wright · Accepted solution]

Thank you for the update, Samuel! Please share your experience with others who may be setting up a new computer running macOS. Sometimes the computers are pre-configured with a case-sensitive file system. 

Apple's Disk utility referenced in https://support.apple.com/en-us/HT210898 can verify the file system utilized and reformat the drive to a file system compatible with Adobe and other Mac applications. This process should be performed before running the Migration Assistant or applying any system updates. 

For Apple Silicon computers, see https://community.adobe.com/t5/download-install-discussions/can-i-run-my-adobe-apps-on-apple-compute... for other helpful tips for running Adobe apps on the new Apple processors.

[RampantLions]

Not supporting case-sensitive filesystems is an outdated and unnecessary restriction. macOS fully supports case-sensitive APFS and HFS+ file systems, so this limitation is purely on Adobe’s side due to a lack of robust file handling practices in the software. Many, if not most, developers today support case-sensitive filesystems without issues as this is an aspect handled by the os and filesystem directly. It’s disappointing that Adobe continues to rely on a technical restriction rather than updating its software to handle basic filename conventions properly. Forcing users to reformat or use workarounds is ridiculously inconvenient and doesn’t align with the flexibility expected from professional software.