Issue - VCRUNTIME140.dll was not found

[TV93]

I have paid for a monthly subscription for Lightroom on my new laptop (Dell Inspiron 5000).

It asks me to Download/run the Creative cloud.

Downloads fine, but when launching the system error occurs:

- "The code execution can not proceed because VCRUNTIME140.dll was not found. Reinstalling the program may fix this problem"-

I have reinstalled the programs though I keep having the same issue.

I understand that this may not be a problem with the Adobe program but maybe my system causing this.

Any ideas? Plzzzzzzz

[John T Smith · Accepted solution]

That is a Microsoft problem... Go to the Search bar at the top of http://www.microsoft.com/en-us/default.aspx to find and re-install the C runtime, or for ALL Windows help

[TV93]

Eventually following the steps through Microsoft helped fix the problem, Thanks 🙂

[Lisa5FC9]

i dont get it

[Jeffrey_A_Wright]

Lisa5FC9, the Microsoft Visual C++ Redistributables are a component of the Windows operating system. For more information see https://answers.microsoft.com/en-us/windows/forum/all/do-i-really-need-all-those-microsoft-visual-c/....  If you need additional assistance then please contact Microsoft or the computer manufacturer for help.

[Sanket5E0D]

I reinstalled all the latest setup files from https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads and after a restart. I was able to open Creative Cloud. Thanks, John.

[5E41]

didnt work out for me. I downloaded the zip file you sent the link to and extracted it, but i can't see a file that begins with 10, only with 6- 8.1 or sth. When I try to run any of the files, I get a message saying: this program isnt made for your computer. What do I do?

[Jeffrey_A_Wright]

SE41, you should contact Microsoft if you need additional assistance reinstalling the Microsoft Visual C++ Redistributables.  They are a component of the operating system and are used by more than just Adobe applications.

[5E41]

I get that but now I tried to just delete the creative cloud application, my after effects and premiere pro (I only installed those adobe applications in the first place) and when i try to run the premiere pro installer, absolutely nothing happens I've got some paid editing comissions and now I've already lost my projects so I really need to fix this asap!!

[Jeffrey_A_Wright]

SE41, I am sorry but if you need additional assistance with the Microsoft Visual C++ Redistributables then please contact the manufacturer of the redistributables for assistance.

[5E41]

I've installed this C++ thing and used the repair function but it didn't do anything! I don't need any assistance for that, I need to get my Adobe CC working properly again!

[Jeffrey_A_Wright]

5E41, if you are still encountering an error about missing Visual C++ Redistributable, then the error is not fixed. I am very sorry. I am sure this is frustrating.  

If you are unable to contact Microsoft, then please reach out to the computer manufactuer.  You will need to have a fully functional operating system for Adobe applications to function properly.

[DWhite0023]

Hi - after searching forever, found this youtube video and followed step by step which worked for me. Goodluck

https://www.youtube.com/watch?v=e0T3CaZgU04

[Venomlust]

There are no options for Windows 10 in the zip file expressly for updating C runtime for Windows 10...

[Sanket5E0D]

Try  https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads. Download and install all .exe files.