JavaScript Error

New Here ,
Oct 10, 2021 Oct 10, 2021

Copy link to clipboard

Copied

So, whenever I try to install Adobe Animate, it takes me to the screen where it logs me in and it does so! But on the installer window it says that JavaScript is disabled, but it's not. My javascript is allowed for all sites. I'd like to know how to fix this, especially since I bought this program and have subscribed to it. I don't want to have wasted my money on some issue that I know doesn't exist. Since, my javascript is enabled.

If I need to provde extra information I'd be glad to do so! I'm sorry I won't be of much help.abode.JPGabode2.JPGabode3.JPG

TOPICS
Activation , Creative Cloud , Installation , New user

Views

118

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 10, 2021 Oct 10, 2021

Copy link to clipboard

Copied

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

If needed, upgrade your OS and browsers to the latest versions.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 10, 2021 Oct 10, 2021

Copy link to clipboard

Copied

It does, it meets all requirements for the programs I wish to buy. It just simply says that javascript is disabled when it's enabled. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 10, 2021 Oct 10, 2021

Copy link to clipboard

Copied

Which OS do you have?

Which browser and version #?

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 10, 2021 Oct 10, 2021

Copy link to clipboard

Copied

I have windows 10, and I have google chrome, the latest version. (Version 94.0.4606.81 (Official Build) (64-bit))

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 10, 2021 Oct 10, 2021

Copy link to clipboard

Copied

Maybe this will help.

https://support.google.com/adsense/answer/12654?hl=en

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 10, 2021 Oct 10, 2021

Copy link to clipboard

Copied

It's been enabled, so I'm not sure why it's giving me this error message. Here is what it says; Maybe I'm missing something.. I even tried to specifically allow JavaScript onto the adobe websites, but that doesn't seem to work either.. 

absod.JPG

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 10, 2021 Oct 10, 2021

Copy link to clipboard

Copied

Disable script blockers and add-ons.

Check your anti-virus settings.


CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 10, 2021 Oct 10, 2021

Copy link to clipboard

Copied

I've tried to search for a script blocker but it just redirects me to enabling javascript, would you be able to tell me how to disable script blockers? I've disabled all my chrome extensions, since when I searched for 'how to turn off add-ons' it told me to do so. I'm not very.. tech-savy, so I apologise that I'm not much help nor do I understand much...

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 10, 2021 Oct 10, 2021

Copy link to clipboard

Copied

LATEST

This is a user-to-user forum, not Adobe tech support.  Computer problems are beyond my area of expertice, sorry.

Reach out to an Adobe support agent with the links I posted above.

 

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines