just downloaded cs5 on new computer but now won't open the file to continue install

[1_dizzy]

just downloaded cs5 extended on new computer, but once done downloading it won't open file to finish install.  What is causing this?

[kglad]

what file (name and extension) and size did you download?

what's your os?

[1_dizzy]

cs5 extended file,  size just under a 1gb.  I have windows 8. 

[1_dizzy]

windows 8, it gives me several options to open with.  Maybe I'm not using the right one.  What would best to open this with?

[kglad]

you only downloaded 1 of the 2 needed files.  you have the 7z archive already, but you need the exe.

download file 2 of 2 and place in the same directory with your 7z.  then click/double click the exe.

Downloads available:

• Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
• Acrobat:  XI, X | 9,8 | 9 standard
• Premiere Elements:  12 | 11, 10 | 9, 8, 7
• Photoshop Elements:  12 | 11, 10 | 9,8,7
• Lightroom:  5 | 4 | 3
• Captivate:  8 | 7 | 6 | 5
• Contribute:  CS5 | CS4, CS3

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

window using the Lightroom 3 link to see those 'Important Instructions'.<

[1_dizzy]

ok a dumb ?, how do i put in same directory?

[kglad]

you can download it to the same directory or download it elsewhere and then move it using your file browser.

[1_dizzy]

have both file in same file, but still won't open either one

[kglad]

attach a screenshot of that folder showing the files and their extensions, http://forums.adobe.com/thread/963429

[1_dizzy]

[1_dizzy]

then it goes to this once I try to open from there and then I can't get anything to happen at this point

[kglad]

that 2nd window should not open.

in the first window shown in message 9, right click the bottom file and click properties.  make sure the file extension is exe.

if it is you should be able to right click it and then click 'run as administrator'.

[1_dizzy]

I get this, click run and then that error.

[kglad]

right click the first file (the archive)  > click rename > add .7z (dot seven zee) to the end of the file name > click ok > run the exe as administrator.