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Inspiring
December 11, 2019
Question

Latest CC update very slow to download

  • December 11, 2019
  • 2 replies
  • 200 views

I'm trying to get the latest updates to CC, the downloads keepstalling about 50% of the way through, and the downloads are very slow. I have a 60mbs connection. Anyone know why?

 

Now resolved. Don't know why, but the apps got installed overnight. I didn't change anything.

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2 replies

Nancy OShea
Community Expert
Community Expert
December 11, 2019

Try adding Administrator rights to the CC Desktop application executable and then reboot your computer.  

 

See this help article for more ideas.

Creative Cloud app installation hangs

https://helpx.adobe.com/creative-cloud/kb/stop-respoding-downloading-apps.html

 

Nancy O'Shea— Product User & Community Expert
Inspiring
December 12, 2019

That's helpful, thanks

Ann Bens
Community Expert
Community Expert
December 11, 2019

Try a different browser.