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Latest CC update very slow to download

escaladieu
Explorer ,
Dec 11, 2019 Dec 11, 2019

I'm trying to get the latest updates to CC, the downloads keepstalling about 50% of the way through, and the downloads are very slow. I have a 60mbs connection. Anyone know why?

 

Now resolved. Don't know why, but the apps got installed overnight. I didn't change anything.

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Creative Cloud
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Ann Bens Community Expert
Community Expert ,
Dec 11, 2019 Dec 11, 2019

Try a different browser.

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Nancy OShea Community Expert
Community Expert ,
Dec 11, 2019 Dec 11, 2019

Try adding Administrator rights to the CC Desktop application executable and then reboot your computer.  

 

See this help article for more ideas.

Creative Cloud app installation hangs

https://helpx.adobe.com/creative-cloud/kb/stop-respoding-downloading-apps.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
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escaladieu
Explorer ,
Dec 11, 2019 Dec 11, 2019
LATEST
In Response To Nancy OShea

That's helpful, thanks

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