Leaving feedback

[anna_laub]

Is there a way to leave feedback on the adobe website? I only saw the help center, but I'm not looking for help I'd just like to inform them how disappointing (and misleading) the hungarian version of the site is.

[John T Smith]

https://community.adobe.com/t5/community-feedback/bd-p/Community-Feedback?page=1&sort=latest_replies...

[Nancy OShea]

Are you talking about the Adobe.com web site or these community forums?  The link John posted is for feedback about the community forums only.

If not about these forums, can you tell us what is misleading on the main website?  I will ask an Adobe Staff member to look into it.

[anna_laub]

Thank you for the reply. 

My problem is that the fact, that the students plan is not available in this region is nowhere to be found on the main hungarian website. All the information is there: how to obtain a serial number, how to prove your eligibility, etc. In the menus it has it's whole section. The plan is also listed amongst the others, you just can't click on the "Buy" button.  But it doesn't say why or "not available in you region"... and the fact that so much information and help is provided in hungarian gave me the impression that I could buy it. So I went trough it again and again, thinking I'm missing something. Finally I found out it's not available from another site. So my suggestion is: if something is not available in the region, they should make a clear statement about it.  

[Nancy OShea]

Thank you for reporting.  It's true you must obtain Adobe products from authorized resellers in your region.   See the Partner Search Portal below.

https://adobedealreg.secure.force.com/PartnerSearch?lang=en

Sorry for any confusion this may have caused.  I will share this with the concerned team. 

[anna_laub]

Thank you.

[fierce_Unicorn8374]

I'm always genuinely disappointed with Adobe, and their products at it seems every turn. I removed them completely at one point and was happy joyous and free, but the other day it said the Chrome extension wouldn't do all the stuff I needed it too. And I was forced to install the app... and now I want to blow my brains out. It installed extra programs in addition  to what I wanted and it asks stupid questions constantly like if I want to make it the 'default'. More than anything I detest Adobe because the extra programs nonsense at every turn, and the cost of their product is not worth it. We should be using other companies software and paying them. They charge a lot and give a huge suite of useless programs. All I need is to edit and combine pdf files. It's bordeline worht it to print and adjust by hand and scan, or use word. I really really dislike and detest and if ever solicited for an opinion, and here on this post un-solicited opinion, hate Adobe. 

[kglad]

you're having trouble with acrobat pro?

[Nancy OShea]

Thanks for your feedback to this FIVE-YEAR-OLD topic.  🤔

I regularly use Adobe Acrobat Pro on Win11 without incident.  It does everything I need it to do with PDFs: scan, convert, combine, edit, etc...  But it does have a bit of a learning curve, especially if you haven't been keeping up with it.

Consult the online User Guide.

https://helpx.adobe.com/acrobat/user-guide.html

[default9nvpgqdzfaux]

ADOBE IS A SCAM, they make it so hard to to cancel with them and locked you for a year with a fee. They still are charging me fee on something I only needed for 10 seconds.

[kglad]

if you'd canceled within 2 weeks, there's no fee or, if paid, the charge is returned.

for others:  make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, check your account (https://account.adobe.com) for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html