Lightroom 5.7.1 - impossible to import photos and always need to be forced to quit

Report · Mar 21, 2022

Hello.

I bought Lightroom 5 years ago. My version is Lightroom 5.7.1

I changed my computer a few months ago. It is now a MacbookAir version 11.6.1

Lightroom used to work normally on this computer but for a few days, i encounter strange things :

1 - I can't import images any more. When I try to import photos, I can't see the previews and when I try to import, the task starts but never ends.

2 - When I try to Import, some new folders have appeared, that I didn't see before ( 4 different "Makintosh HD", VM, Preboot, Update, xART, iSCPreboot, Hardware)

3 - When i try to quit Lightroom, it blocks and i have to force to quit.

Any idea what i can do?

Must I reinstall Lightroom 5? How?

Report · Mar 21, 2022

Most of the Creative Suite won't run on any MacOS from Catalina onward. Apple dropped support for 32-bit applications. I think I remember seeing that LR for Mac was 64-bits, and there are some workaround to get it running, but I don't use Mac so I don't recall them.

I'm going to move this to the Download & Install forum, where there are ACPs who do know the workarounds and can better advise you.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs, installation issues, or account issues such as subscription questions or billing problems, or generalized questions about Creative Cloud services.

* Product questions should be posted in the associated product community.
* Installation questions should be posted in the Download & Install community.
* Account issues, including subscription questions or billing problems, should be posted in the Account, Payment, & Plan community.
* Questions about the Creative Cloud desktop app or general questions about apps in the Creative Cloud should be posted to the Creative Cloud Services community.

Report · Mar 29, 2022

Hello,

I had no answer to my problem with Lightroom.

What can i do?

Thanks

Nicolas

Report · Mar 29, 2022

You can try posting to the Lightroom forum, maybe? No guarantees that someone who has an answer or suggestion will see it, though.