Skip to main content
Participant
January 15, 2018
Question

Lightroom 5 and PDapp.log major error, several warnings and errors

  • January 15, 2018
  • 2 replies
  • 440 views

Recently LR5 on my computer has refused to open.  I have tried everything.  Uninstalling all Adobe programs, reinstalling, restarting etc.  When I start LR5 it closes and automatically opens PDapp.log and closes.  No errors until I opened the text file.  This was the lastest Log based on the last time I opened LR5.

How do I open LR5 on MacOSX Sierra?

01/15/18 16:10:42:277 | [INFO] |  | ASU | OPM | OPM |  |  | 47220 | Build Version - 10.0.0.130

01/15/18 16:10:42:277 | [INFO] |  | ASU | OPM | OPM |  |  | 47220 | Logging Level verbosity Set  to 4

01/15/18 16:10:42:277 | [INFO] |  | ASU | OPM | OPM |  |  | 47220 | Schema version and schema compatibility version are same or greater than current

01/15/18 16:10:42:278 | [INFO] |  | ASU | OPM | OPM |  |  | 47220 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:42:278 | [INFO] |  | ASU | OPM | OPM |  |  | 47220 | No Record found for the input fields in opm_getValueForKey

01/15/18 16:10:42:278 | [INFO] |  | ASU | OPM | OPM |  |  | 47220 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:42:278 | [INFO] |  | ASU | OPM | OPM |  |  | 47220 | No Record found for the input fields in opm_getValueForKey

01/15/18 16:10:42:345 | [INFO] |  | ASU | PDApp | PDApp |  |  | 47244 | Build Version - 10.0.0.49

01/15/18 16:10:42:345 | [INFO] |  | ASU | PDApp | PDApp |  |  | 47244 | Logging Level verbosity Set  to 4

01/15/18 16:10:42:345 | [INFO] |  | ASU | PDApp | PDApp |  |  | 47244 | Application initialization start, Looking for command line arguments

01/15/18 16:10:42:345 | [INFO] |  | ASU | PDApp | PDApp.CommandLineParser |  |  | 47244 | Parsing the command line provided. Number of command line arguments is 6

01/15/18 16:10:42:345 | [INFO] |  | ASU | PDApp | PDApp |  |  | 47244 | Detecting Applet Database file...

01/15/18 16:10:42:345 | [INFO] |  | ASU | PDApp | PDApp.AppletManager |  |  | 47244 | AppletManager initialize...

01/15/18 16:10:42:345 | [INFO] |  | ASU | PDApp | PDApp |  |  | 47244 | Fetching Applet registeration information...

01/15/18 16:10:42:345 | [INFO] |  | ASU | PDApp | PDApp.AppletManager |  |  | 47244 | Applet database path - /Library/Application Support/Adobe/OOBE/PDApp/

01/15/18 16:10:42:345 | [INFO] |  | ASU | PDApp | PDApp.AppletManager |  |  | 47244 | PIM library path - /Library/Application Support/Adobe/OOBE/PDApp/core/AdobePIM.dylib

01/15/18 16:10:42:345 | [INFO] |  | ASU | PDApp | PDApp.AppletManager |  |  | 47244 | Loading PIM library...

01/15/18 16:10:42:346 | [INFO] |  | ASU | PDApp | PDApp.AppletManager |  |  | 47244 | Fetching PIM API's...

01/15/18 16:10:42:347 | [INFO] |  | ASU | PIM | PIM |  |  | 47244 | Build Version - 10.0.0.49

01/15/18 16:10:42:347 | [INFO] |  | ASU | PIM | PIM |  |  | 47244 | Logging Level verbosity Set  to 4

01/15/18 16:10:42:347 | [INFO] |  | ASU | PIM | PIM |  |  | 47244 | CREATE PIM Instance ...

01/15/18 16:10:42:347 | [INFO] |  | ASU | PIM | PIM |  |  | 47244 | trying to createOrUpdatePIMDbSchema.

01/15/18 16:10:42:348 | [INFO] |  | ASU | PIM | PIM |  |  | 47244 | Current db schema version on machine 4.

01/15/18 16:10:42:348 | [INFO] |  | ASU | PIM | PIM |  |  | 47244 | Current db schema version to install 1.

01/15/18 16:10:42:348 | [INFO] |  | ASU | PIM | PIM |  |  | 47244 | SUCCESS Created Tables.

01/15/18 16:10:42:348 | [INFO] |  | ASU | PIM | PIM |  |  | 47244 | PIM Database is Up To Date.

01/15/18 16:10:42:348 | [INFO] |  | ASU | PDApp | PDApp.AppletManager |  |  | 47244 | Getting applet data from Applet database

01/15/18 16:10:42:349 | [INFO] |  | ASU | PDApp | PDApp.AppletManager |  |  | 47244 | All installed pakages version string (pim_getCurrentPackagesVersion) is AdobeGCClient:10.0.0.159|CCM:9.0.0.282|D6:9.0.0.278|DECore:9.0.0.282|DWA:3.0.101.0|IPC:10.0.0.116|LWA:3.0.101.0|P6:7.0.0.485|P7:10.0.0.163|PDApp:10.0.0.49|UWA:9.0.0.281

01/15/18 16:10:42:349 | [INFO] |  | ASU | PIM | PIM |  |  | 47244 | PIMSqlite closeDB status 0

01/15/18 16:10:42:349 | [INFO] |  | ASU | PIM | PIM |  |  | 47244 | FREE PIM Instance ...

01/15/18 16:10:42:349 | [INFO] |  | ASU | PDApp | PDApp.AppletManager |  |  | 47244 | Registering Applets...

01/15/18 16:10:42:351 | [INFO] |  | ASU | PDApp | PDApp.AppletManager |  |  | 47244 | Loading Applet Switcher library: /Library/Application Support/Adobe/OOBE/PDApp/core/switcher/LWA_UI.dylib

01/15/18 16:10:42:352 | [INFO] |  | ASU | ProvSwitcher | ProvSwitcher |  |  | 47244 | Build Version - 10.0.0.49

01/15/18 16:10:42:352 | [INFO] |  | ASU | ProvSwitcher | ProvSwitcher |  |  | 47244 | Logging Level verbosity Set  to 4

01/15/18 16:10:42:352 | [INFO] |  | ASU | ProvSwitcher | Common.CommandLineParser |  |  | 47244 | Parsing the command line provided. Number of command line arguments is 6

01/15/18 16:10:42:354 | [INFO] |  | ASU | ProvSwitcher | ProvSwitcher |  |  | 47244 | Considering following LEID for applet version switching : V7{}Lightroom-55-Mac-GM

01/15/18 16:10:42:355 | [WARN] |  | ASU | ProvSwitcher | ProvSwitcher |  |  | 47244 | Dynamic XML Not Found

01/15/18 16:10:42:358 | [ERROR] |  | ASU | ProvSwitcher | ProvSwitcher |  |  | 47244 | Received Serial : 973207034497288933088878

01/15/18 16:10:42:358 | [ERROR] |  | ASU | ProvSwitcher | ProvSwitcher |  |  | 47244 | Product not running under subscription

01/15/18 16:10:42:358 | [INFO] |  | ASU | ProvSwitcher | ProvSwitcher |  |  | 47244 | Detected override identifier: V7

01/15/18 16:10:42:358 | [INFO] |  | ASU | ProvSwitcher | ProvSwitcher |  |  | 47244 | Detected override identifier: V7

01/15/18 16:10:42:358 | [INFO] |  | ASU | ProvSwitcher | ProvSwitcher |  |  | 47244 | Detected override identifier: V7

01/15/18 16:10:42:358 | [INFO] |  | ASU | ProvSwitcher | ProvSwitcher |  |  | 47244 | Not updating the applet version for appletID: LWA_UI appletVersion: 3.0

01/15/18 16:10:42:358 | [WARN] |  | ASU | PDApp | PDApp.AppletManager |  |  | 47244 | Unable to get the applet switching info... Response is: 8

01/15/18 16:10:42:358 | [INFO] |  | ASU | PDApp | PDApp |  |  | 47244 | Non Deployment workflow identified...

01/15/18 16:10:42:358 | [INFO] |  | ASU | PDApp | PDApp |  |  | 47244 | No Non Deployment workflow PDApp running so new instance is allowed to run...

01/15/18 16:10:42:362 | [INFO] |  | ASU | PDApp | PDApp.WindowManager |  |  | 47244 | Initializing native WindowManager

01/15/18 16:10:42:362 | [INFO] |  | ASU | PDApp | PDApp.MessageQuequeManager |  |  | 47244 | Message Queue Manager initialized...

01/15/18 16:10:42:362 | [INFO] |  | ASU | PDApp | PDApp.AsyncMsgProcessor |  |  | 47244 | AsyncMsgProcessor initialized...

01/15/18 16:10:42:362 | [INFO] |  | ASU | PDApp | PDApp.AsyncMsgProcessor |  |  | 47244 | AsyncMsgProcessor Message Queue initialized...

01/15/18 16:10:42:362 | [INFO] |  | ASU | PDApp | PDApp.ExternalGateway |  |  | 47244 | ExternalGateway initialized...

01/15/18 16:10:42:362 | [INFO] |  | ASU | PDApp | PDApp.ExternalGateway |  |  | 47244 | NativeCommandHandler initialized...

01/15/18 16:10:42:362 | [INFO] |  | ASU | PDApp | PDApp.ExternalGateway |  |  | 47244 | NativePlatformHandler initialized...

01/15/18 16:10:42:364 | [INFO] |  | ASU | PDApp | PDApp |  |  | 47244 | Registering Notification to listen messages from another instance

01/15/18 16:10:42:371 | [INFO] |  | ASU | PDApp | PDApp.WindowManager |  |  | 47244 | Creating APEWindow...

01/15/18 16:10:42:371 | [INFO] |  | ASU | PDApp | PDApp.WindowManager |  |  | 47244 | Creating window instance

01/15/18 16:10:42:371 | [INFO] |  | ASU | PDApp | PDApp.WindowManager |  |  | 47244 | Checking for appletID and appletVersion given in CommandLineOptions

01/15/18 16:10:42:400 | [INFO] |  | ASU | PDApp | PDApp.WindowManager |  |  | 47244 | Creating APE stage instance

01/15/18 16:10:42:437 | [INFO] |  | ASU | PDApp | PDApp.WindowManager |  |  | 47244 | Loading main SWF with Path and args - /Library/Application Support/Adobe/OOBE/PDApp

01/15/18 16:10:42:490 | [INFO] |  | ASU | PDApp | PDApp.WindowManager |  |  | 47244 | Assigning window ID - 1 to created window

01/15/18 16:10:42:732 | [INFO] |  | ASU | PDApp | PDApp.ExternalGateway |  |  | 47244 | MessageHandler initialized...

01/15/18 16:10:42:737 | [INFO] |  | ASU | PDApp | PDApp.StartupCommand |  |  | 47244 | Logging Level verbosity Set to  INFO

01/15/18 16:10:42:738 | [INFO] |  | ASU | PDApp | PDApp.StartupCommand |  |  | 47244 | Processing the startup Command

01/15/18 16:10:42:740 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Starting Applet registeration...

01/15/18 16:10:42:744 | [INFO] |  | ASU | PDApp | PDAPP.MainDisplayMediator |  |  | 47244 | Looking up for the Exact versioned applet for ID :LWA_UI

01/15/18 16:10:42:746 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading Applet: LWA_UI Version = 3.0

01/15/18 16:10:42:752 | [INFO] |  | ASU | PDApp | PDApp.ZStringLoader |  |  | 47244 | PDAPP SWF - locale set to - en_US

01/15/18 16:10:42:753 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 0 out of 1802112

01/15/18 16:10:42:785 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 65536 out of 1802112

01/15/18 16:10:42:786 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 131072 out of 1802112

01/15/18 16:10:42:787 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 196608 out of 1802112

01/15/18 16:10:42:787 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 262144 out of 1802112

01/15/18 16:10:42:788 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 327680 out of 1802112

01/15/18 16:10:42:790 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 393216 out of 1802112

01/15/18 16:10:42:791 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 458752 out of 1802112

01/15/18 16:10:42:792 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 524288 out of 1802112

01/15/18 16:10:42:794 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 589824 out of 1802112

01/15/18 16:10:42:795 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 655360 out of 1802112

01/15/18 16:10:42:796 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 720896 out of 1802112

01/15/18 16:10:42:797 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 786432 out of 1802112

01/15/18 16:10:42:798 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 851968 out of 1802112

01/15/18 16:10:42:828 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 917504 out of 1802112

01/15/18 16:10:42:829 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 983040 out of 1802112

01/15/18 16:10:42:831 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 1048576 out of 1802112

01/15/18 16:10:42:832 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 1114112 out of 1802112

01/15/18 16:10:42:833 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 1179648 out of 1802112

01/15/18 16:10:42:834 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 1245184 out of 1802112

01/15/18 16:10:42:835 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 1310720 out of 1802112

01/15/18 16:10:42:836 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 1376256 out of 1802112

01/15/18 16:10:42:838 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 1441792 out of 1802112

01/15/18 16:10:42:839 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 1507328 out of 1802112

01/15/18 16:10:42:840 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 1572864 out of 1802112

01/15/18 16:10:42:841 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 1638400 out of 1802112

01/15/18 16:10:42:864 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 1703936 out of 1802112

01/15/18 16:10:42:865 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 1769472 out of 1802112

01/15/18 16:10:42:865 | [INFO] |  | ASU | PDApp | PDAPP.AppletManager |  |  | 47244 | Loading progress 1802112 out of 1802112

01/15/18 16:10:43:116 | [INFO] |  | ASU | PDApp | P7Flex.AppStartupCommand |  |  | 47244 | Processing application startup command...

01/15/18 16:10:43:117 | [INFO] |  | ASU | PDApp | PDApp.ExternalGateway |  |  | 47244 | Recieved Applet Loading Completion

01/15/18 16:10:43:118 | [INFO] |  | ASU | PDApp | ZStringLoader |  |  | 47244 | Trying to load ZString for preferred locale - en_US

01/15/18 16:10:43:121 | [INFO] |  | ASU | PDApp | P7Flex.AppStartupCommand |  |  | 47244 | Dpi_X: 144, Dpi_Y: 144 and so DPIType is 2

01/15/18 16:10:43:127 | [INFO] |  | ASU | PDApp | ZStringLoader |  |  | 47244 | Locale set to - en_US

01/15/18 16:10:43:141 | [INFO] |  | ASU | PDApp | PDApp.AppletManager |  |  | 47244 | Loading Applet - LWA_Native for WindowID - 1

01/15/18 16:10:43:143 | [INFO] | 562 | ASU | LWANative | LWANative |  |  | 47244 | Build Version - 10.0.0.163

01/15/18 16:10:43:143 | [INFO] | 562 | ASU | LWANative | LWANative |  |  | 47244 | Logging Level verbosity Set  to 4

01/15/18 16:10:43:146 | [INFO] |  | ASU | PDApp | ProvCommon.ZStringLoader |  |  | 47244 | Applet locale set to - en_US

01/15/18 16:10:43:146 | [INFO] |  | ASU | PDApp | ProvCommon.InitProvCommonCommand |  |  | 47244 | Override ZString file detected at: /Library/Application Support/Adobe/Adobe Lightroom 5.7.1 AMT/AMT/AAM/P7/ZS/en_US/stringtable.xml

01/15/18 16:10:43:147 | [INFO] |  | ASU | PDApp | ProvCommon.InitProvCommonCommand |  |  | 47244 | Overriding of ZString done successfully.

01/15/18 16:10:43:148 | [INFO] |  | ASU | PDApp | ProvCommon.CheckForStageEnvironmentCommand |  |  | 47244 | Checking stage verses production environment.

01/15/18 16:10:43:150 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | Start : pwa_openSession

01/15/18 16:10:43:150 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | pwa_openSession Session key : 8CFECB43-1CDC-4B33-9E31-5013B693E2E4

01/15/18 16:10:43:154 | [INFO] |  | ASU | OPM | OPM |  |  | 47244 | Build Version - 10.0.0.130

01/15/18 16:10:43:154 | [INFO] |  | ASU | OPM | OPM |  |  | 47244 | Logging Level verbosity Set  to 4

01/15/18 16:10:43:154 | [INFO] |  | ASU | OPM | OPM |  |  | 47244 | Schema version and schema compatibility version are same or greater than current

01/15/18 16:10:43:155 | [INFO] |  | ASU | OPM | OPM |  |  | 47244 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:43:155 | [INFO] |  | ASU | OPM | OPM |  |  | 47244 | No Record found for the input fields in opm_getValueForKey

01/15/18 16:10:43:158 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | End : pwa_openSession

01/15/18 16:10:43:158 | [INFO] |  | ASU | PDApp | ProvisioningNativeAppletBase |  |  | 47244 | Done opening PWASession, session key - 8CFECB43-1CDC-4B33-9E31-5013B693E2E4

01/15/18 16:10:43:158 | [INFO] |  | ASU | PDApp | ProvisioningNativeAppletBase |  |  | 47244 | getEndpointsByname...

01/15/18 16:10:43:160 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | Start : pwa_getEndPointsByName

01/15/18 16:10:43:160 | [INFO] | 562 | ASU | LWANative | OPM |  |  | 47244 |  : This product version is for GM

01/15/18 16:10:43:162 | [ERROR] | 562 | ASU | LWANative | OPM |  |  | 47244 | received empty url from dispatchlib

01/15/18 16:10:43:162 | [INFO] | 562 | ASU | LWANative | OPM |  |  | 47244 | Fetched URL- for LEID-GM

01/15/18 16:10:43:162 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | End : pwa_getEndPointsByName

01/15/18 16:10:43:162 | [INFO] |  | ASU | PDApp | ProvCommon.CheckForStageEnvironmentCommand |  |  | 47244 | Production environemnt detected from dispatchtable

01/15/18 16:10:43:162 | [INFO] |  | ASU | PDApp | ProvisioningNativeAppletBase |  |  | 47244 | Closing PWASession: 8CFECB43-1CDC-4B33-9E31-5013B693E2E4 Commit: false

01/15/18 16:10:43:164 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | Start : pwa_closeSession

01/15/18 16:10:43:167 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | pwa_closeSession Session key : 8CFECB43-1CDC-4B33-9E31-5013B693E2E4

01/15/18 16:10:43:167 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | End : pwa_closeSession

01/15/18 16:10:43:169 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | Start : pwa_openSession

01/15/18 16:10:43:169 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | pwa_openSession Session key : BDD84334-9D62-4AF8-BCF1-D7E6EFFB6124

01/15/18 16:10:43:171 | [INFO] |  | ASU | OPM | OPM |  |  | 47244 | Build Version - 10.0.0.130

01/15/18 16:10:43:171 | [INFO] |  | ASU | OPM | OPM |  |  | 47244 | Logging Level verbosity Set  to 4

01/15/18 16:10:43:171 | [INFO] |  | ASU | OPM | OPM |  |  | 47244 | Schema version and schema compatibility version are same or greater than current

01/15/18 16:10:43:171 | [INFO] |  | ASU | OPM | OPM |  |  | 47244 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:43:171 | [INFO] |  | ASU | OPM | OPM |  |  | 47244 | No Record found for the input fields in opm_getValueForKey

01/15/18 16:10:43:172 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | End : pwa_openSession

01/15/18 16:10:43:176 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | Start : pwa_setAppXMLData

01/15/18 16:10:43:177 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | End : pwa_setAppXMLData

01/15/18 16:10:43:178 | [INFO] |  | ASU | PDApp | ProvisioningNativeAppletBase |  |  | 47244 | Done opening PWASession, session key - BDD84334-9D62-4AF8-BCF1-D7E6EFFB6124

01/15/18 16:10:43:178 | [INFO] |  | ASU | PDApp | P7Flex.ProvisioningNativeApplet |  |  | 47244 | Performing checkWorkflowType...

01/15/18 16:10:43:180 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | Start : pwa_checkWFType

01/15/18 16:10:43:191 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | Got null language in PVPL. Adding ALL

01/15/18 16:10:43:191 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | End : pwa_checkWFType

01/15/18 16:10:43:193 | [INFO] |  | ASU | PDApp | P7Flex.AppStartupCommand |  |  | 47244 | Screen reader seems to be inactive. Setting enableEEP to false

01/15/18 16:10:43:196 | [INFO] |  | ASU | PDApp | ProvisioningNativeAppletBase |  |  | 47244 | getEndpointsByname...

01/15/18 16:10:43:197 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | Start : pwa_getEndPointsByName

01/15/18 16:10:43:197 | [INFO] | 562 | ASU | LWANative | OPM |  |  | 47244 |  : This product version is for GM

01/15/18 16:10:43:198 | [INFO] | 562 | ASU | LWANative | OPM |  |  | 47244 | Fetched URL-https://na1r.services.adobe.com/account/amfgateway2 for LEID-V7{}Lightroom-55-Mac-GM

01/15/18 16:10:43:198 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | End : pwa_getEndPointsByName

01/15/18 16:10:43:199 | [INFO] |  | ASU | PDApp | P7Flex.AppStartupCommand |  |  | 47244 | Analytics EndPoint : https://na1r.services.adobe.com/account/amfgateway2

01/15/18 16:10:43:199 | [INFO] |  | ASU | PDApp | P7Flex.Startup |  |  | 47244 | Override ZString file detected at: /Library/Application Support/Adobe/Adobe Lightroom 5.7.1 AMT/AMT/AAM/P7/ZS/en_US/stringtable.xml

01/15/18 16:10:43:200 | [INFO] |  | ASU | PDApp | P7Flex.Startup |  |  | 47244 | Overriding of ZString done successfully.

01/15/18 16:10:43:200 | [INFO] |  | ASU | PDApp | P7Flex.AppStartupCommand |  |  | 47244 | Done processing of StartupCommand

01/15/18 16:10:43:201 | [INFO] |  | ASU | PDApp | P7Flex.StartWorkflowCommand |  |  | 47244 | Start processing of StartWorkflowCommand, workflow detected: First_Launch

01/15/18 16:10:43:202 | [INFO] |  | ASU | PDApp | P7Flex.LaunchWFCommand |  |  | 47244 | Start processing of LaunchWFCommand

01/15/18 16:10:43:203 | [INFO] |  | ASU | PDApp | P7Flex.CheckInternetCommand |  |  | 47244 | Checking network connection status...

01/15/18 16:10:43:206 | [INFO] |  | ASU | PDApp | P7Flex.CheckProxySettingsCommand |  |  | 47244 | Checking for proxy settings...

01/15/18 16:10:43:298 | [INFO] |  | ASU | PDApp | P7Flex.CheckProxySettingsCommand |  |  | 47244 | Authentication proxy Check Status : 200

01/15/18 16:10:43:779 | [INFO] |  | ASU | PDApp | P7Flex.CheckInternetCommand |  |  | 47244 | Received network status : true

01/15/18 16:10:43:779 | [INFO] |  | ASU | PDApp | P7Flex.LaunchWFCommand |  |  | 47244 | Start processing of LaunchWFCommand

01/15/18 16:10:43:779 | [INFO] |  | ASU | PDApp | P7Flex.LaunchWFCommand |  |  | 47244 | AMTLib is multiuser supported.

01/15/18 16:10:43:780 | [INFO] |  | ASU | PDApp | P7Flex.LaunchWFCommand |  |  | 47244 | Trial Expired WF: Last logged in user present... going for autoprovision trial

01/15/18 16:10:43:782 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | Start : pwa_openSession

01/15/18 16:10:43:782 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | pwa_openSession Session key : 4D55BCCD-FF2A-4C9F-B1DC-5A22A841644F

01/15/18 16:10:43:783 | [INFO] |  | ASU | OPM | OPM |  |  | 47244 | Build Version - 10.0.0.130

01/15/18 16:10:43:783 | [INFO] |  | ASU | OPM | OPM |  |  | 47244 | Logging Level verbosity Set  to 4

01/15/18 16:10:43:783 | [INFO] |  | ASU | OPM | OPM |  |  | 47244 | Schema version and schema compatibility version are same or greater than current

01/15/18 16:10:43:783 | [INFO] |  | ASU | OPM | OPM |  |  | 47244 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:43:783 | [INFO] |  | ASU | OPM | OPM |  |  | 47244 | No Record found for the input fields in opm_getValueForKey

01/15/18 16:10:43:783 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | End : pwa_openSession

01/15/18 16:10:43:787 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | Start : pwa_setAppXMLData

01/15/18 16:10:43:788 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | End : pwa_setAppXMLData

01/15/18 16:10:43:788 | [INFO] |  | ASU | PDApp | ProvisioningNativeAppletBase |  |  | 47244 | Done opening PWASession, session key - 4D55BCCD-FF2A-4C9F-B1DC-5A22A841644F

01/15/18 16:10:43:789 | [INFO] |  | ASU | PDApp | ProvisioningNativeAppletBase |  |  | 47244 | Performing sendGenericVulcanEvent

01/15/18 16:10:43:789 | [INFO] |  | ASU | PDApp | ProvisioningNativeAppletBase |  |  | 47244 | Performing sendGenericVulcanEvent with caller ID : Prov

01/15/18 16:10:43:789 | [INFO] |  | ASU | PDApp | ProvisioningNativeAppletBase |  |  | 47244 | Performing sendGenericVulcanEvent with event type : license_expired

01/15/18 16:10:43:790 | [INFO] |  | ASU | PDApp | ProvisioningNativeAppletBase |  |  | 47244 | Performing sendGenericVulcanEvent with event subtype : trial

01/15/18 16:10:43:790 | [INFO] |  | ASU | PDApp | ProvisioningNativeAppletBase |  |  | 47244 | Performing sendGenericVulcanEvent with message type : accc.localapps.panel.refresh.licenseevent

01/15/18 16:10:43:792 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | Performing send vulcan event for license refresh...

01/15/18 16:10:43:792 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | Inside sendVulcanEventForTrialStatus

01/15/18 16:10:43:794 | [INFO] | 562 | ASU | vulcanEventDispatcher | vulcanEventDispatcher |  |  | 47244 | Build Version - 10.0.0.163

01/15/18 16:10:43:794 | [INFO] | 562 | ASU | vulcanEventDispatcher | vulcanEventDispatcher |  |  | 47244 | Logging Level verbosity Set  to 4

01/15/18 16:10:43:794 | [INFO] | 562 | ASU | vulcanEventDispatcher | vulcanEventDispatcher |  |  | 47244 | Taking appId as default in broadcastVulcanEventForLicenseRefresh

01/15/18 16:10:43:794 | [INFO] | 562 | ASU | Vulcan5EventHandler | Vulcan5EventHandler |  |  | 47244 | Build Version - 10.0.0.163

01/15/18 16:10:43:794 | [INFO] | 562 | ASU | Vulcan5EventHandler | Vulcan5EventHandler |  |  | 47244 | Logging Level verbosity Set  to 4

01/15/18 16:10:43:794 | [ERROR] | 562 | ASU | Vulcan5EventHandler | Vulcan5EventHandler |  |  | 47244 | Inside sendVulcan5MessageForLicenseRefresh.

01/15/18 16:10:44:900 | [INFO] |  | ASU | PDApp | ProvisioningNativeAppletBase |  |  | 47244 | Closing PWASession: 4D55BCCD-FF2A-4C9F-B1DC-5A22A841644F Commit: false

01/15/18 16:10:44:901 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | Start : pwa_closeSession

01/15/18 16:10:44:903 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | pwa_closeSession Session key : 4D55BCCD-FF2A-4C9F-B1DC-5A22A841644F

01/15/18 16:10:44:903 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | End : pwa_closeSession

01/15/18 16:10:44:909 | [ERROR] |  | ASU | PDApp | P7Flex.FetchAccessTokenCommand |  |  | 47244 | Fetching access token for the requested user...

01/15/18 16:10:44:913 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | Performing openIMSLibSession...

01/15/18 16:10:44:913 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | pwa_openIMSLibSession Session key : 386BD402-7189-4FF8-9535-8F64C40447D3

01/15/18 16:10:44:915 | [INFO] | 562 | ASU | IMSLib | IMSLib |  |  | 47244 | Build Version - 10.0.0.22

01/15/18 16:10:44:915 | [INFO] | 562 | ASU | IMSLib | IMSLib |  |  | 47244 | Logging Level verbosity Set  to 4

01/15/18 16:10:44:915 | [INFO] | 562 | ASU | IMSLib | IMSLib |  |  | 47244 | Creating IMSLib instance with product Version ...

01/15/18 16:10:44:916 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47244 | Build Version - 10.0.0.22

01/15/18 16:10:44:916 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47244 | Logging Level verbosity Set  to 4

01/15/18 16:10:44:916 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47244 | Schema version and schema compatibility version are same or greater than current

01/15/18 16:10:44:916 | [INFO] | 562 | ASU | OPM | IMSLibHelper |  |  | 47244 | OPMWrapper allocation succeeded

01/15/18 16:10:44:916 | [INFO] | 562 | ASU | OPM | IMSLib |  |  | 47244 | This product version is for GM

01/15/18 16:10:44:917 | [INFO] | 562 | ASU | OPM | IMSLib |  |  | 47244 | URL retreived from dispatchlib https://ims-prod06.adobelogin.com

01/15/18 16:10:44:918 | [INFO] | 562 | ASU | OPM | IMSLib |  |  | 47244 | Created IMSLib instance with LEID:V7{}Lightroom-55-Mac-GM and endpoint:https://ims-prod06.adobelogin.com

01/15/18 16:10:44:918 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47244 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:44:918 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47244 | No Record found for the input fields in opm_getValueForKey

01/15/18 16:10:44:918 | [INFO] | 562 | ASU | OPM | IMSLib_OPMWrapper |  |  | 47244 | Failed in getting value for key in OPMGetValueForKey domain:OOBE subDomain:ProxyCredentials key:ProxyUsername

01/15/18 16:10:44:918 | [INFO] | 562 | ASU | OPM | IMSLibHelper |  |  | 47244 | Failed to get proxy user name from local db in getProxyCredentialsFromLocalStore

01/15/18 16:10:44:918 | [INFO] | 562 | ASU | OPM | IMSLib |  |  | 47244 | Failed get proxy credentials from local store while creating IMSLib Ex instance ...

01/15/18 16:10:44:918 | [INFO] | 562 | ASU | OPM | IMSLib |  |  | 47244 | Performing IMS_registerClientToGroup..

01/15/18 16:10:44:918 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47244 | Performing opm_getRecords...

01/15/18 16:10:44:918 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47244 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:44:918 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47244 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:44:918 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47244 | returning size of value as:121 in opm_getValueForKey

01/15/18 16:10:44:918 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47244 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:44:918 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47244 | Successfully retreived value from opm domain:IMSLib subdomain:BuddyGroup key:0 in opm_getValueForKey

01/15/18 16:10:44:918 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | Successfully registered AAM Client to Buddy group in openSession.

01/15/18 16:10:44:918 | [INFO] |  | ASU | PDApp | ProvisioningNativeAppletBase |  |  | 47244 | Done opening IMSSession, session key - 386BD402-7189-4FF8-9535-8F64C40447D3

01/15/18 16:10:44:919 | [INFO] |  | ASU | PDApp | ProvisioningNativeAppletBase |  |  | 47244 | registerClientToGroup...

01/15/18 16:10:44:921 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | Performing registeration of client to group

01/15/18 16:10:44:921 | [INFO] | 562 | ASU | OPM | IMSLib |  |  | 47244 | Performing IMS_registerClientToGroup..

01/15/18 16:10:44:921 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47244 | Performing opm_getRecords...

01/15/18 16:10:44:921 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47244 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:44:921 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47244 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:44:921 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47244 | returning size of value as:121 in opm_getValueForKey

01/15/18 16:10:44:921 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47244 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:44:921 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47244 | Successfully retreived value from opm domain:IMSLib subdomain:BuddyGroup key:0 in opm_getValueForKey

01/15/18 16:10:44:921 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | Registered Client to group successfully!

01/15/18 16:10:44:921 | [INFO] |  | ASU | PDApp | ProvisioningNativeAppletBase |  |  | 47244 | Successfully registered client to group

01/15/18 16:10:44:922 | [INFO] |  | ASU | PDApp | ProvisioningNativeAppletBase |  |  | 47244 | Performing fetchAccessToken...

01/15/18 16:10:44:924 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | Performing fetch Access token for user...

01/15/18 16:10:44:924 | [INFO] | 562 | ASU | OPM | IMSLib |  |  | 47244 | Performing IMS_fetchAccessToken2 ...

01/15/18 16:10:44:925 | [INFO] | 562 | ASU | OPM | IMSLib |  |  | 47244 | Failed to retreive locale from the input xml while invoking IMS_fetchAccessToken2

01/15/18 16:10:44:925 | [INFO] | 562 | ASU | OPM | IMSLib |  |  | 47244 | Performing fetch accessToken...

01/15/18 16:10:44:925 | [INFO] | 562 | ASU | OPM | IMSLib |  |  | 47244 | Invalid argument inLocale while invoking IMS_fetchAccessToken

01/15/18 16:10:44:925 | [INFO] | 562 | ASU | OPM | IMSLib |  |  | 47244 | Using environment:https://ims-prod06.adobelogin.com

01/15/18 16:10:44:925 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47244 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:44:925 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47244 | returning size of value as:5171 in opm_getValueForKey

01/15/18 16:10:44:925 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47244 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:44:925 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47244 | Successfully retreived value from opm domain:IMSLib subdomain:SignInUsers key:52713ac9ab7d82f65c7c5c8f06ed8c02 in opm_getValueForKey

01/15/18 16:10:44:925 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47244 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:44:925 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47244 | returning size of value as:65 in opm_getValueForKey

01/15/18 16:10:44:925 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47244 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:44:925 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47244 | Successfully retreived value from opm domain:IMSLib subdomain:Default key:deviceID in opm_getValueForKey

01/15/18 16:10:44:925 | [WARN] | 562 | ASU | OPM | IMSLib |  |  | 47752 | threadProcHandler RequestData imsRef 11112944

01/15/18 16:10:44:926 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:44:926 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | No Record found for the input fields in opm_getValueForKey

01/15/18 16:10:44:926 | [INFO] | 562 | ASU | OPM | IMSLib_OPMWrapper |  |  | 47752 | Failed in getting value for key in OPMGetValueForKey domain:OOBE subDomain:ProxyCredentials key:ProxyUsername

01/15/18 16:10:44:926 | [INFO] | 562 | ASU | OPM | IMSLibHelper |  |  | 47752 | Failed to get proxy user name from local db in getProxyCredentialsFromLocalStore

01/15/18 16:10:44:926 | [INFO] | 562 | ASU | OPM | IMSLibHelper |  |  | 47752 | Failed to get proxyCredentials from local store in setProxyCredentialsForHTTPRequest

01/15/18 16:10:44:926 | [INFO] | 562 | ASU | OPM | IMSLibHelper |  |  | 47752 | Authproxy credentials set successfully in SendHTTPRequest in IMSLibHelper

01/15/18 16:10:44:926 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:44:926 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | No Record found for the input fields in opm_getValueForKey

01/15/18 16:10:44:926 | [INFO] | 562 | ASU | OPM | IMSLib_OPMWrapper |  |  | 47752 | Failed in getting value for key in OPMGetValueForKey domain:IMSLib subDomain:https://ims-prod06.adobelogin.com key:ConnectionInitiatedTime

01/15/18 16:10:44:926 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:44:926 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | No Record found for the input fields in opm_getValueForKey

01/15/18 16:10:44:926 | [INFO] | 562 | ASU | OPM | IMSLib_OPMWrapper |  |  | 47752 | Failed in getting value for key in OPMGetValueForKey domain:IMSLib subDomain:https://ims-prod06.adobelogin.com key:LastAttemptTime

01/15/18 16:10:45:104 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:45:104 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | Successfully deleted records in opm.db for domain:IMSLib subDomain:https://ims-prod06.adobelogin.com key:FailureAttempts opm_deleteRecordForFields

01/15/18 16:10:45:104 | [INFO] | 562 | ASU | OPM | IMSLib_OPMWrapper |  |  | 47752 | Successfully deleted records from opm for domain:IMSLib subDomain:https://ims-prod06.adobelogin.com key:FailureAttempts

01/15/18 16:10:45:104 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:45:105 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | Successfully deleted records in opm.db for domain:IMSLib subDomain:https://ims-prod06.adobelogin.com key:LastAttemptTime opm_deleteRecordForFields

01/15/18 16:10:45:105 | [INFO] | 562 | ASU | OPM | IMSLib_OPMWrapper |  |  | 47752 | Successfully deleted records from opm for domain:IMSLib subDomain:https://ims-prod06.adobelogin.com key:LastAttemptTime

01/15/18 16:10:45:105 | [INFO] | 562 | ASU | OPM | IMSLibHelper |  |  | 47752 |  HTTPConnector response successful in SendHTTPRequest in IMSLibHelper

01/15/18 16:10:45:105 | [INFO] | 562 | ASU | OPM | IMSLibHelper |  |  | 47752 | user has not selected 'Remember Me', proxy data is not saved in local store

01/15/18 16:10:45:105 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:45:105 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | returning size of value as:5171 in opm_getValueForKey

01/15/18 16:10:45:105 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:45:105 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | Successfully retreived value from opm domain:IMSLib subdomain:SignInUsers key:52713ac9ab7d82f65c7c5c8f06ed8c02 in opm_getValueForKey

01/15/18 16:10:45:109 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:45:109 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | Successfully updated opm.db for fields domain:IMSLib subdomain:SignInUsers key:52713ac9ab7d82f65c7c5c8f06ed8c02 in opm_setValueForKey

01/15/18 16:10:45:109 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | Performing opm_getRecords...

01/15/18 16:10:45:110 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:45:110 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:45:110 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | returning size of value as:121 in opm_getValueForKey

01/15/18 16:10:45:110 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:45:110 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | Successfully retreived value from opm domain:IMSLib subdomain:BuddyGroup key:0 in opm_getValueForKey

01/15/18 16:10:45:110 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:45:110 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | Successfully updated opm.db for fields domain:IMSLib subdomain:CSServiceMap key:426eb9f9-9989-45dd-8b7c-1bcdc957c8e5 in opm_setValueForKey

01/15/18 16:10:45:111 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:45:111 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | Successfully updated opm.db for fields domain:IMSLib subdomain:CSServiceMap key:CreativeCloud_v4_3 in opm_setValueForKey

01/15/18 16:10:45:111 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:45:111 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | Successfully updated opm.db for fields domain:IMSLib subdomain:CSServiceMap key:CCXInAppWelcomeProcess in opm_setValueForKey

01/15/18 16:10:45:111 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:45:111 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | Successfully updated opm.db for fields domain:IMSLib subdomain:CSServiceMap key:AAM_CC_Social in opm_setValueForKey

01/15/18 16:10:45:112 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:45:112 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | Successfully updated opm.db for fields domain:IMSLib subdomain:CSServiceMap key:ProjectCentral14 in opm_setValueForKey

01/15/18 16:10:45:112 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:45:112 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | Successfully updated opm.db for fields domain:IMSLib subdomain:Default key:deviceID in opm_setValueForKey

01/15/18 16:10:45:112 | [INFO] | 562 | ASU | OPM | IMSLib |  |  | 47752 | Invoking client callback function with response and status : 0

01/15/18 16:10:45:112 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47752 | Proceeding with fetchAccessToken callback...

01/15/18 16:10:45:112 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47752 | Start : updateLastLoggedInUser

01/15/18 16:10:45:112 | [INFO] | 562 | ASU | OPM | IMSLib |  |  | 47752 | Performing fetchDefaultUserInfoForClientId...

01/15/18 16:10:45:112 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:45:112 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | returning size of value as:33 in opm_getValueForKey

01/15/18 16:10:45:112 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:45:112 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | Successfully retreived value from opm domain:IMSLib subdomain:CSServiceMap key:426eb9f9-9989-45dd-8b7c-1bcdc957c8e5 in opm_getValueForKey

01/15/18 16:10:45:112 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:45:112 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | returning size of value as:5173 in opm_getValueForKey

01/15/18 16:10:45:112 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:45:113 | [INFO] | 562 | ASU | OPM | OPM |  |  | 47752 | Successfully retreived value from opm domain:IMSLib subdomain:SignInUsers key:52713ac9ab7d82f65c7c5c8f06ed8c02 in opm_getValueForKey

01/15/18 16:10:45:113 | [INFO] | 562 | ASU | OPM | IMSLib |  |  | 47752 | Performing releaseData...

01/15/18 16:10:45:114 | [INFO] |  | ASU | OPM | OPM |  |  | 47752 | Build Version - 10.0.0.130

01/15/18 16:10:45:114 | [INFO] |  | ASU | OPM | OPM |  |  | 47752 | Logging Level verbosity Set  to 4

01/15/18 16:10:45:114 | [INFO] |  | ASU | OPM | OPM |  |  | 47752 | Schema version and schema compatibility version are same or greater than current

01/15/18 16:10:45:114 | [INFO] |  | ASU | OPM | OPM |  |  | 47752 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:45:114 | [INFO] |  | ASU | OPM | OPM |  |  | 47752 | No Record found for the input fields in opm_getValueForKey

01/15/18 16:10:45:116 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47752 | updateLastLoggedInuser releaseRef Status: 0

01/15/18 16:10:45:116 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47752 | End : updateLastLoggedInUser

01/15/18 16:10:45:443 | [INFO] |  | ASU | PDApp | P7Flex.FetchAccessTokenCommand |  |  | 47244 | Received FetchAccessToken response with status : success

01/15/18 16:10:45:446 | [INFO] |  | ASU | PDApp | P7Flex.FetchAccessTokenCommand |  |  | 47244 | AccessToken generated successfully.

01/15/18 16:10:45:447 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | Start : pwa_openSession

01/15/18 16:10:45:447 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | pwa_openSession Session key : C4C42817-AD09-47B8-A691-BEA8D3D8ED51

01/15/18 16:10:45:448 | [INFO] |  | ASU | OPM | OPM |  |  | 47244 | Build Version - 10.0.0.130

01/15/18 16:10:45:448 | [INFO] |  | ASU | OPM | OPM |  |  | 47244 | Logging Level verbosity Set  to 4

01/15/18 16:10:45:448 | [INFO] |  | ASU | OPM | OPM |  |  | 47244 | Schema version and schema compatibility version are same or greater than current

01/15/18 16:10:45:448 | [INFO] |  | ASU | OPM | OPM |  |  | 47244 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:45:448 | [INFO] |  | ASU | OPM | OPM |  |  | 47244 | No Record found for the input fields in opm_getValueForKey

01/15/18 16:10:45:449 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | End : pwa_openSession

01/15/18 16:10:45:453 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | Start : pwa_setAppXMLData

01/15/18 16:10:45:454 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | End : pwa_setAppXMLData

01/15/18 16:10:45:454 | [INFO] |  | ASU | PDApp | ProvisioningNativeAppletBase |  |  | 47244 | Done opening PWASession, session key - C4C42817-AD09-47B8-A691-BEA8D3D8ED51

01/15/18 16:10:45:455 | [INFO] |  | ASU | PDApp | ProvisioningNativeAppletBase |  |  | 47244 | Checking for entitlement...

01/15/18 16:10:45:457 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | Start : pwa_getEntitlement

01/15/18 16:10:45:457 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | End : pwa_getEntitlement

01/15/18 16:10:45:458 | [INFO] |  | ASU | OPM | OPM |  |  | 47856 | Build Version - 10.0.0.130

01/15/18 16:10:45:458 | [INFO] |  | ASU | OPM | OPM |  |  | 47856 | Logging Level verbosity Set  to 4

01/15/18 16:10:45:458 | [INFO] |  | ASU | OPM | OPM |  |  | 47856 | Schema version and schema compatibility version are same or greater than current

01/15/18 16:10:45:458 | [INFO] |  | ASU | OPM | OPM |  |  | 47856 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:45:458 | [INFO] |  | ASU | OPM | OPM |  |  | 47856 | No Record found for the input fields in opm_getValueForKey

01/15/18 16:10:45:583 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47856 | Start : getEntitlementCallBack

01/15/18 16:10:45:584 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47856 | End : getEntitlementCallBack

01/15/18 16:10:45:987 | [INFO] |  | ASU | PDApp | P7Flex.AutoProvisionTrialCommand |  |  | 47244 | Received getEntitlement response during auto provision trial...

01/15/18 16:10:45:987 | [INFO] |  | ASU | PDApp | P7Flex.AutoProvisionTrialCommand |  |  | 47244 | Received auto provision trial getEntitlementStatusCallback response: Unknown

01/15/18 16:10:45:988 | [INFO] |  | ASU | PDApp | ProvisioningNativeAppletBase |  |  | 47244 | Performing product trial activation...

01/15/18 16:10:45:990 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | Start : pwa_activate

01/15/18 16:10:45:993 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | End : pwa_activate

01/15/18 16:10:45:996 | [INFO] |  | ASU | OPM | OPM |  |  | 47953 | Build Version - 10.0.0.130

01/15/18 16:10:45:996 | [INFO] |  | ASU | OPM | OPM |  |  | 47953 | Logging Level verbosity Set  to 4

01/15/18 16:10:45:996 | [INFO] |  | ASU | OPM | OPM |  |  | 47953 | Schema version and schema compatibility version are same or greater than current

01/15/18 16:10:45:997 | [INFO] |  | ASU | OPM | OPM |  |  | 47953 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:45:997 | [INFO] |  | ASU | OPM | OPM |  |  | 47953 | No Record found for the input fields in opm_getValueForKey

01/15/18 16:10:45:997 | [INFO] |  | ASU | OPM | OPM |  |  | 47953 | Build Version - 10.0.0.130

01/15/18 16:10:45:997 | [INFO] |  | ASU | OPM | OPM |  |  | 47953 | Logging Level verbosity Set  to 4

01/15/18 16:10:45:998 | [INFO] |  | ASU | OPM | OPM |  |  | 47953 | Schema version and schema compatibility version are same or greater than current

01/15/18 16:10:45:998 | [INFO] |  | ASU | OPM | OPM |  |  | 47953 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

01/15/18 16:10:45:998 | [INFO] |  | ASU | OPM | OPM |  |  | 47953 | No Record found for the input fields in opm_getValueForKey

01/15/18 16:10:46:123 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47953 | Start : oobeLibProgressCallBack

01/15/18 16:10:46:124 | [INFO] | 562 | ASU | LWANative | Native-Utils |  |  | 47953 | Invalid arguments to utilEncodeDataInBase64.

01/15/18 16:10:46:124 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47953 | Failed in encoding data from oobelib

01/15/18 16:10:46:125 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47953 | End : oobeLibProgressCallBack

01/15/18 16:10:46:531 | [INFO] |  | ASU | PDApp | P7Flex.AutoProvisionTrialCommand |  |  | 47244 | Received Activation status for reactivation of trial

01/15/18 16:10:46:531 | [INFO] |  | ASU | PDApp | P7Flex.AutoProvisionTrialCommand |  |  | 47244 | User running in residual mode and trial is expired, quitting AAM!!

01/15/18 16:10:46:531 | [INFO] |  | ASU | PDApp | ProvisioningNativeAppletBase |  |  | 47244 | Closing PWASession: C4C42817-AD09-47B8-A691-BEA8D3D8ED51 Commit: true

01/15/18 16:10:46:533 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | Start : pwa_closeSession

01/15/18 16:10:46:535 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | pwa_closeSession Session key : C4C42817-AD09-47B8-A691-BEA8D3D8ED51

01/15/18 16:10:46:535 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | End : pwa_closeSession

01/15/18 16:10:46:535 | [INFO] |  | ASU | PDApp | P7Flex.AutoProvisionTrialCommand |  |  | 47244 | Sending Vulcan Event for Continue Trial Event .

01/15/18 16:10:46:535 | [INFO] |  | ASU | PDApp | ProvisioningNativeAppletBase |  |  | 47244 | Performing sendGenericVulcanEvent

01/15/18 16:10:46:535 | [INFO] |  | ASU | PDApp | ProvisioningNativeAppletBase |  |  | 47244 | Performing sendGenericVulcanEvent with caller ID : Prov

01/15/18 16:10:46:536 | [INFO] |  | ASU | PDApp | ProvisioningNativeAppletBase |  |  | 47244 | Performing sendGenericVulcanEvent with event type : license_continued

01/15/18 16:10:46:536 | [INFO] |  | ASU | PDApp | ProvisioningNativeAppletBase |  |  | 47244 | Performing sendGenericVulcanEvent with event subtype : trial

01/15/18 16:10:46:536 | [INFO] |  | ASU | PDApp | ProvisioningNativeAppletBase |  |  | 47244 | Performing sendGenericVulcanEvent with message type : accc.localapps.panel.refresh.licenseevent

01/15/18 16:10:46:538 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | Performing send vulcan event for license refresh...

01/15/18 16:10:46:538 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | Inside sendVulcanEventForTrialStatus

01/15/18 16:10:46:538 | [INFO] | 562 | ASU | vulcanEventDispatcher | vulcanEventDispatcher |  |  | 47244 | Build Version - 10.0.0.163

01/15/18 16:10:46:538 | [INFO] | 562 | ASU | vulcanEventDispatcher | vulcanEventDispatcher |  |  | 47244 | Logging Level verbosity Set  to 4

01/15/18 16:10:46:538 | [INFO] | 562 | ASU | vulcanEventDispatcher | vulcanEventDispatcher |  |  | 47244 | Taking appId as default in broadcastVulcanEventForLicenseRefresh

01/15/18 16:10:46:539 | [INFO] | 562 | ASU | Vulcan5EventHandler | Vulcan5EventHandler |  |  | 47244 | Build Version - 10.0.0.163

01/15/18 16:10:46:539 | [INFO] | 562 | ASU | Vulcan5EventHandler | Vulcan5EventHandler |  |  | 47244 | Logging Level verbosity Set  to 4

01/15/18 16:10:46:539 | [ERROR] | 562 | ASU | Vulcan5EventHandler | Vulcan5EventHandler |  |  | 47244 | Inside sendVulcan5MessageForLicenseRefresh.

01/15/18 16:10:46:641 | [INFO] |  | ASU | PDApp | P7Flex.QuitCommand |  |  | 47244 | Quitting workflow with launchApp: false

01/15/18 16:10:46:642 | [INFO] |  | ASU | PDApp | P7Flex.QuitCommand |  |  | 47244 | Global session found open, closing it now.

01/15/18 16:10:46:642 | [INFO] |  | ASU | PDApp | ProvisioningNativeAppletBase |  |  | 47244 | Closing PWASession: BDD84334-9D62-4AF8-BCF1-D7E6EFFB6124 Commit: false

01/15/18 16:10:46:643 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | Start : pwa_closeSession

01/15/18 16:10:46:646 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | pwa_closeSession Session key : BDD84334-9D62-4AF8-BCF1-D7E6EFFB6124

01/15/18 16:10:46:646 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | End : pwa_closeSession

01/15/18 16:10:46:647 | [INFO] |  | ASU | PDApp | ProvisioningNativeAppletBase |  |  | 47244 | Closing IMSSession: 386BD402-7189-4FF8-9535-8F64C40447D3

01/15/18 16:10:46:649 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | Performing closeIMSLibSession...

01/15/18 16:10:46:649 | [INFO] | 562 | ASU | OPM | IMSLib |  |  | 47244 | Releasing IMSLib instance

01/15/18 16:10:46:649 | [INFO] | 562 | ASU | OPM | IMSLib |  |  | 47244 | IMSLib instance released ...

01/15/18 16:10:46:649 | [INFO] | 562 | ASU | LWANative | P7Native |  |  | 47244 | pwa_closeIMSLibSession Session key : 386BD402-7189-4FF8-9535-8F64C40447D3

01/15/18 16:10:46:649 | [INFO] |  | ASU | PDApp | ProvisioningNativeAppletBase |  |  | 47244 | Done closing IMSSession: 386BD402-7189-4FF8-9535-8F64C40447D3

01/15/18 16:10:46:651 | [INFO] |  | ASU | PDApp | PDApp.AppletManager |  |  | 47244 | Un-loading Applet - LWA_Native for window ID - 1

01/15/18 16:10:46:651 | [INFO] |  | ASU | PDApp | PDApp.ExternalGateway |  |  | 47244 | Callng the finalize function of the applet ID - LWA_Native

01/15/18 16:10:46:651 | [INFO] |  | ASU | PDApp | PDApp.HostMessageHandler |  |  | 47244 | Recieved force window close message

01/15/18 16:10:46:652 | [INFO] |  | ASU | PDApp | PDApp.HostMessageHandler |  |  | 47244 | Sending message to native

01/15/18 16:10:46:652 | [INFO] |  | ASU | PDApp | PDApp.WindowManager |  |  | 47244 | Destroying window with ID - 1

01/15/18 16:10:46:652 | [INFO] |  | ASU | PDApp | PDApp |  |  | 47244 | Last window destroyed. Quiting application as an event (async)...

01/15/18 16:10:46:653 | [INFO] |  | ASU | PDApp | PDApp.WindowManager |  |  | 47244 | DestroyAllAPEWindow failed, APE Window count is zero while destroying all APEWindow's

01/15/18 16:10:46:653 | [INFO] |  | ASU | PDApp | PDApp |  |  | 47244 | Terminating MessageQueueManager

01/15/18 16:10:46:653 | [INFO] |  | ASU | PDApp | PDApp.MessageQuequeManager |  |  | 47244 | Message Queue Manager destructed

01/15/18 16:10:46:653 | [INFO] |  | ASU | PDApp | PDApp |  |  | 47244 | Terminating WindowManager

01/15/18 16:10:46:653 | [INFO] |  | ASU | PDApp | PDApp |  |  | 47244 | Terminating NativeCommandHandler

01/15/18 16:10:46:653 | [INFO] |  | ASU | PDApp | PDApp.ExternalGateway |  |  | 47244 | NativeCommandHandler destructed

01/15/18 16:10:46:653 | [INFO] |  | ASU | PDApp | PDApp |  |  | 47244 | Terminating NativePlatformHandler

01/15/18 16:10:46:653 | [INFO] |  | ASU | PDApp | PDApp.ExternalGateway |  |  | 47244 | NativePlatformHandler destructed

01/15/18 16:10:46:653 | [INFO] |  | ASU | PDApp | PDApp |  |  | 47244 | Terminating ExternalGateway

01/15/18 16:10:46:653 | [INFO] |  | ASU | PDApp | PDApp.ExternalGateway |  |  | 47244 | ExternalGateway destructed

01/15/18 16:10:46:653 | [INFO] |  | ASU | PDApp | PDApp |  |  | 47244 | Terminating ETSWrapper

01/15/18 16:10:46:653 | [INFO] |  | ASU | PDApp | PDApp |  |  | 47244 | Terminating APE

01/15/18 16:10:46:653 | [INFO] |  | ASU | PDApp | PDApp |  |  | 47244 | Releasing all locks acquired

01/15/18 16:10:46:653 | [INFO] |  | ASU | PDApp | PDApp |  |  | 47244 | Quiting Application

01/15/18 16:10:46:653 | [INFO] |  | ASU | PDApp | PDApp.WindowManager |  |  | 47244 | Initializing native WindowManager

01/15/18 16:10:46:653 | [WARN] |  | ASU | PDApp | PDApp.WindowManager |  |  | 47244 | Unable to DestroyAPEWindow. Window not found in list.

    This topic has been closed for replies.

    2 replies

    Participant
    January 29, 2018

    My mistake.  I have El Capitan not Sierra

    kglad
    Community Expert
    Community Expert
    January 15, 2018

    hi,

    sierra's not compatible with older software, but adobe's posted a work-around:  https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

    Participant
    January 16, 2018

    I have OSX 10.11.6 El Capitan

    kglad
    Community Expert
    Community Expert
    January 16, 2018

    why did you say, "How do I open LR5 on MacOSX Sierra?"