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nicolej11064751
nicolej11064751
Participant
September 30, 2017
Answered

Lightroom 5 Error code 213:10

  • September 30, 2017
  • 3 replies
  • 5713 views

I needed to re-install Lightroom 5 on my MAC - operating system Mac OS Sierra 10.12.6

The install appeared to go just fine, but when I go to open the app I keep getting Error Code 213:10

When installing, I was never asked for a serial number.  Not sure this has to do with the error.

How can I get Lightroom to open?

    This topic has been closed for replies.

    3 replies

    D
    davido30155259
    Participating Frequently
    December 19, 2017

    Did this resolve your problem? I have the same problem but the guidance given in the answers here does not match what I have in front of me on the screen. If you found another way to start up LR5 successfully?

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    December 19, 2017

    what do you see?

    D
    davido30155259
    Participating Frequently
    December 19, 2017

    A 'Lightroom' folder only - it is empty. No SLStore or AdobePCD Folders which the guidance suggest should be there

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    September 30, 2017

    Configuration error in Adobe Creative Cloud

    N
    nirvaanj
    Participant
    January 14, 2018

    Hello:

    Your proposed solution didn't work in my case.  I recently updated to High Seirra and installed the Lightroom 5.7.1 from Adobe's archives.  When trying to launch, I get the below error:

    I see that one of the proposed solutions is to rest sharing and permissions on the SL Store and a second folder.  I do not see this folder at the path suggested (i.e. Library/Application Support/Adobe). See image below:

    Not sure what should I do.  reinstalled a few times but no solution yet.

      M
      mariah65853743
      Participant
      January 19, 2018

      I have the exact same problem, and I have followed all the steps above. High Sierra 10.13.2; no CC subscription.

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      September 30, 2017

      May not apply in your case, but I have seen it mentioned that an OLD version of Java must be installed to get an old program (CS6 and earlier) working with your new operating system https://support.apple.com/kb/dl1572?locale=en_US

      Different code, but 213:19 https://forums.adobe.com/thread/1907953 is due to write permissions, so may help with an idea

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