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Lightroom 6 installer fails to initalize.

New Here ,
Jul 14, 2021 Jul 14, 2021

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I tried to install lightroom 6 from my account page at Adobe.  It dowmloads the program but when I try to run it I get the error "installer failed to initalize.  Download Adobe Support Manager".  There is no such program any longer.  How can I get this program to install again?

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Adobe Community Professional ,
Jul 14, 2021 Jul 14, 2021

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Mac or Windows, and exact version of your operating system?

 

Is that the serial number version, or part of cloud subscription?

 

If cloud subscription,

Are you using Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html
-https://community.adobe.com/t5/get-started/how-to-activate-your-adobe-software/td-p/9636861?page=1

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New Here ,
Jul 15, 2021 Jul 15, 2021

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I have a brand new Windows 10, 64 bit version of the Dell XPS 15. I
bought the program directly from Adobe, stand-alone Lightroom 6 with a
serial number. The download is still available in my Adobe account going
through the Creative Cloud which I download but when I click to install it
I get that message that the installer can't initalize.
Gary

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Adobe Community Professional ,
Jul 15, 2021 Jul 15, 2021

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Two ideas that MAY work to install and/or run old programs in Windows 10
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

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New Here ,
Jul 15, 2021 Jul 15, 2021

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Neither idea worked. Still saying the installer did not initialize.
Gary

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