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T
TMa23
Participating Frequently
February 9, 2025
Answered

Lightroom Classic activation

  • February 9, 2025
  • 1 reply
  • 1740 views

Hi, I cannot activate my old Lightroom when swapping all my stuff to new notebook. When I enter S/N then installer complains about invalid key. AFAIR I did it several times when changing HW, I believe I deactivated old instance and activated new one without issues. Now referring help page says something about inability to activate old software. I do not think licence was time limited in classic to ban activation. 

Please tell me how to proceed to run LR on new hardware.  I do not want to experiment with activated instances not to loose them. Thanks

 

Kind regards

-Tomas 

Correct answer kglad

invalid key is because you're using the wrong key (6 groups of 4 numbers = 24 numbers), or the wrong installation file. ie the file and number must match.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
February 9, 2025

invalid key is because you're using the wrong key (6 groups of 4 numbers = 24 numbers), or the wrong installation file. ie the file and number must match.

T
TMa23Author
Participating Frequently
February 9, 2025

Correct, I entered S/N from original product, not from upgrade. Thanks! But I proceed to page where I need Accept legal conditions but when I press Accept then LR silently disappears. It is fresh Windows 11 installation. 

kglad
Community Expert
kgladCommunity Expert
Community Expert
February 17, 2025

Yes, I can login to my account. When I'm logged in I can proceed back to Agreerment and that't last step I can do


what browser and is it updated?

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