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m7462072
Participant
April 14, 2018
Answered

Lightroom Classic CC System requirements for initial download

  • April 14, 2018
  • 2 replies
  • 641 views

I just purchased a Photography Plan containing Lightroom amongst other things. However, when I clicked to download the software, I got the following message for both versions of Lightroom:

"This computer does not meet the minimum system requirements for Lightroom Classic CC. Please refer to the system requirements in the Help documentation for a full list of hardware and software requirements for Lightroom Classic CC

This is strange, because my laptop is a fairly new MacBook Pro with plenty of available storage, fast/large processor, updated software etc etc. Also, my sister is using the same programs on her much more basic Macbook, which has less storage, smaller processor etc and has never had any problems....

So what is going wrong here? Grateful for any help 🙂

This topic has been closed for replies.
Correct answer Govardhan.V

Please check below link for details regarding System requirement for Lightroom CC installation.

Lightroom Classic CC system requirements

If the System requirements are met, download Creative Cloud Desktop app installer setup from below link . Once downloaded install the app and Sign In with Email ID and password and try to install Lightroom CC:

https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/CreativeCloudInstaller.dmg

2 replies

Govardhan.V
Govardhan.VCorrect answer
Participating Frequently
April 14, 2018

Please check below link for details regarding System requirement for Lightroom CC installation.

Lightroom Classic CC system requirements

If the System requirements are met, download Creative Cloud Desktop app installer setup from below link . Once downloaded install the app and Sign In with Email ID and password and try to install Lightroom CC:

https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/CreativeCloudInstaller.dmg

Legend
April 14, 2018

The first thing to check is always the system. What Mac OS do you run? If you don’t know how to find out please ask.