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Lightroom classic installer does not launch on MacBook Pro

jessiepyleung
New Here ,
Dec 31, 2019 Dec 31, 2019

I have Lightroom 5 on my mac and just subscribed for Lightroom Classic. However, the installer downloaded does not launch on my new Macbook Pro that run MacOS Catalina. What should I do?

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replies 3 Replies 3
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Akash Sharma
Jan 01, 2020 Jan 01, 2020

Moving to correct community.

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jessiepyleung
New Here ,
Jan 01, 2020 Jan 01, 2020
In Response To Akash Sharma

is someone going to help me?

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Nancy OShea Community Expert
Community Expert ,
Jan 01, 2020 Jan 01, 2020
LATEST

Happy New Year!

Did you download & install the Creative Cloud desktop app yet?  You need that to manage your CC apps & services. See help article below. 

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

 

Post back if you need more help.

 

Nancy O'Shea— Product User, Community Expert & Moderator
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