• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Lightroom Classic is Just waiting

Community Beginner ,
Aug 28, 2023 Aug 28, 2023

Copy link to clipboard

Copied

It won't download to my new MacBook Pro. Do Other apps did fine. Do I need to delete Adobe cloud from my old computer?

Views

317

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 28, 2023 Aug 28, 2023

Copy link to clipboard

Copied

restart your computer and retry installing.

 

-----------

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



<"moved from using the community">

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 05, 2023 Sep 05, 2023

Copy link to clipboard

Copied

Thank you! I think it was just that the other apps were updating. It is now installed.

 

And thanks for the posting location advice. I agree. It is difficult to navigate what seem like obvious issues to troubleshoot using Adobe's forum.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 05, 2023 Sep 05, 2023

Copy link to clipboard

Copied

LATEST

@Kelly31941208nhjw 

 

you're welcome, and glad all's well.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 05, 2023 Sep 05, 2023

Copy link to clipboard

Copied

@Shivangi_Gupta Thank you! I think it was just that the other apps were updating. It is now installed.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 29, 2023 Aug 29, 2023

Copy link to clipboard

Copied

Hi @Kelly31941208nhjw,

We understand this is not ideal. If the app stays in waiting status, there is a probablity that there is some other app under download or update status. Have you checked that?

Let us know.

 

Thanks,

Shivangi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines