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4

Lightroom Licence purchased via Wowcher

New Here ,
Jul 06, 2023 Jul 06, 2023

I purchased a Lightroom subscription via [removed by moderator}, a third party discount site and was provided with a link to download, but the voucher (discount code) didn't work.  Due to this, the distributor (Adobe presumably) upgraded me to the entire Master Collection from which to install Lightroom and provided me with a licence number for the product.  I've installed Creative Cloud and Lightroom trial, but can't see how to upgrade to a full licence without paying for another subscription.  This is so frustrating as the third parties are very slow to respond and I've been unable to find support online despite hours of research.

Any help would be much appreciated.

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Community Expert ,
Jul 06, 2023 Jul 06, 2023

i think you're going to be forced to go through wowcher unless you purchased an adobe redemption code. did you?

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Community Expert ,
Jul 06, 2023 Jul 06, 2023

That site is offering a "Master License" with "lifetime access."

It must be a scam.  I've reported it to Adobe.

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Community Expert ,
Jul 06, 2023 Jul 06, 2023

>provided with a link to download

 

If that link was not to the Adobe server, you MAY have a malware virus from whatever it was you were given

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New Here ,
Jul 10, 2023 Jul 10, 2023

In the exact same boat, followed all instructions but still saying ungenuine apps???? Have you found a solution yet?

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Community Expert ,
Jul 10, 2023 Jul 10, 2023
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