Link given in Enterprise Distribution email does not work

[IT34319219p2uo]

Applied for a license, already had one.

Email came.

Link for updates downloads does not work.

Link for enterprise download just re-directs to the home user download page - no full download, just the small app that runs the download installer.

Is there a working link to get updates and downloads?

Thanks.

[Shivangi_Gupta]

Hello there,

Thanks for reaching out. I could not find any active plan associated with this email address.

If you made the purchase using a different email address, please share it with me through direct message. I'll look into the details.
^Shivangi

[kglad]

you have a license for exactly what?

that license was purchased from whom and when was it purchased?

[Jeffrey_A_Wright]

IT, which Adobe software or service are you trying to deploy on your company's network? I don't see any active subscriptions under the account you used to post to this public discussion forum.  ^JW