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I'm trying to update many apps from my cc app,... then i get the message: close LogTransport2,... so i don't know how to close it... -mac OsX Mavericks-
I was finally able to update Premiere after opting out of the Product Improvement Program then restarting my computer. I'm using an iMac with a Fusion drive, and I've read in other forums that machines with SSD and flash storage are having issues with this.
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Try
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Which application's help menu are you referring to? I didn't see that option in Creative Cloud Updater.
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I see now that it is an option in the help menu of each individual app that will not update. I clicked "do not participate" in Premiere Pro CC, closed the app, retried the update, and I'm am still getting the LogTransport2 error at 66% through the update.
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I'm having this problem as well. Need solution please.
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I was finally able to update Premiere after opting out of the Product Improvement Program then restarting my computer. I'm using an iMac with a Fusion drive, and I've read in other forums that machines with SSD and flash storage are having issues with this.
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Awesome - thank you! I will give that a shot and report back with my experience as well.
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Here's the solution for Mac (I'm running a 2009 Mac Pro, so no SSD drives and still had problem):
Hope this helps everyone!
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I'm running a brand new iMac 27" and your solution worked flawlessly. Thank you!
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Thanks. Worked immediately!
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thank you very much! this works great now
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Thank you, djhaas! I'm on a 2009 iMac and it worked like a dream, during the update and without restarting!
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Thanks djaas. That worked for me too. Even though terminal responded that it couldn't find the process or command.
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Perfect! I love when people have the right solution. Worked for me 4.0! Adobe needs to fix this however. Thanks dj
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Terminal solution worked like a charm
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Thanks! I had tried ps... and did not find it there. "top" worked a charm
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I had the same issue. Opened the Activity Monitor, found the LogTransport2 process, double clicked it, then force quit. The update continued without any more errors.
Hope this helps.
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Perfect -- thanks EofAJ! Terminal "top" didn't show LogTransport2 running, but the Activity Monitor did.
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Had the same problem on a Win 7 box. Had to open the Prelude and opt out of the Software Improvement Program.
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This worked for me - on a late 2009 Mac Mini Intel Core Duo OSX 10.9. Used Activity Monitor to search for LogTransport2 - then used the Quit Process command under the View menu.
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I found that quitting the process through the activity montior worked best for me.
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The easiest way is probably to open the Activity Monitor (Mac), Tasks Manager (PC) and force the LogTransport process to quit 🙂
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Thanks man !
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Same problem when updating an application with Mac OS X running with this message in the Adobe CC App: »close LogTransport2«. Starting the activity monitor but no process with this name is shown also in Terminal. Strange! Any further ideas? Thanky a lot!