I recently purchased an Acrobat DC boxed version from CDW (receipt below). Somehow, the packaging was thrown away and i cannot find the serial numbers. Can you help me get serial numbers so I didn't waste $388.69?Philip E. Lewis[personal information removed by Moderator]DEAR PHILIP LEWIS,Thank you for choosing CDW. We have received your online order. Please take a moment to review it for accuracy and completeness.ORDER #PO #CUSTOMER #1BLQRS4ORDER DETAILSITEMQTYCDW#UNIT PRICEEXT. PRICEAdobe Acrobat Pro DC 2015 - box pack Mfg. Part#: 65258094 UNSPSC: 4323211213681061$341.99$341.99PURCHASER BILLING INFOBilling Address:5912 Terravista Dr.Austin, TX 78735Phone: (713) 725-8738DELIVER TOShipping Address:Philip Lewis 5912 Terravista Dr.Austin, TX 78735Shipping Method: FedEx GroundSUBTOTAL$341.99SHIPPING$17.08SALES TAX$29.62GRAND TOTAL$388.69 Need Assistance? CDW SALES CONTACT INFORMATIONGeneral Sales | 800.800.4239 | sales@cdw.com

Participant

Question

lost acrobat serial number

Forum|Forum|10 years ago
December 17, 2015
2 replies
1517 views

I recently purchased an Acrobat DC boxed version from CDW (receipt below). Somehow, the packaging was thrown away and i cannot find the serial numbers. Can you help me get serial numbers so I didn't waste $388.69?

Philip E. Lewis

[personal information removed by Moderator]

DEAR PHILIP LEWIS,

Thank you for choosing CDW. We have received your online order. Please take a moment to review it for accuracy and completeness.

ORDER #	PO #	CUSTOMER #
1BLQRS4

ORDER DETAILS

ITEM

QTY

CDW#

UNIT PRICE

EXT. PRICE

Adobe Acrobat Pro DC 2015 - box pack
Mfg. Part#: 65258094
UNSPSC: 43232112

1

3681061

$341.99

PURCHASER BILLING INFO

Billing Address:

5912 Terravista Dr.

Austin, TX 78735

Phone: (713) 725-8738

DELIVER TO

Shipping Address:

Philip Lewis

5912 Terravista Dr.

Austin, TX 78735

Shipping Method: FedEx Ground

SUBTOTAL	$341.99
SHIPPING	$17.08
SALES TAX	$29.62
GRAND TOTAL	$388.69

Need Assistance? CDW SALES CONTACT INFORMATION

General Sales | 800.800.4239 | sales@cdw.com

This topic has been closed for replies.

Sheena Kaul

Legend

Hi,

Please refer to the help document below:

Find your serial number quickly

In case of the volume license product, please refer: Adobe Licensing Website | Serial numbers | Orders | Accounts

Regards,

Sheena

philipl86514705Author

Participant

Thank you, Sheena. I visited that page before I posted. Unless I am missing something, it does not help me. My situation is, I think, "a product box" in the matrix from that page (see below). I have the disc sleeve, but it does not have the serial number on it. Somehow the box was thrown away. I hate to think i have wasted $390, I hope there is a solution.

A product box

Depending on the product, your code may be on the disc sleeve (serial number), on an insert card (redemption code), or on the product box.

If you have a redemption code, you must convert it to a serial number. Go to Redeem your purchase. Sign in with your Adobe ID and password, enter your redemption code, and follow the onscreen instructions.

For detailed instructions, see “Convert your redemption code to a serial number” inRedemption code help.