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Participant
September 13, 2020
Answered

Lost install CD for CS6 Design Standard, have serial number

  • September 13, 2020
  • 3 replies
  • 364 views

Hi all,

I purchased the Student-Teacher version of CS6 Design Standard in 2013. I have the serial numbers, the school code, everything that proves that I purchased the product. I am attempting to install it on a new computer, but I lost the physical install CD. The product is registered to me and it's in my account, but I cannot find it in my "orders" or "boxed items" in my account, so I can't download *ANY* of the install files even though I paid for the whole design standard suite! The links mentioned in the previous posts regarding this same topic are all broken, so I can't access the installers. Does someone either have the physical CD (I don't need your serial number or key I have mine), or a way to get the installer CD, or can point me to where I can download the files, now that Adobe seems to not be hosting them anymore, and for some reason they are not linked to my account? Desperate for help - thank you!

This topic has been closed for replies.
Correct answer Test Screen Name

You need the CD. Yours. The regular purchased (full price) CD won't work with a student serial. There was never a download. 

3 replies

John T Smith
Community Expert
Community Expert
September 13, 2020

He said that the regular install disc would not work... not that another, equal, education disc would not work

 

The problem is finding a REAL education disc to buy, that is not a well made fake that will install malware

Participant
September 13, 2020

Okay, so in other words, there's no way to solve this problem, no even with another Student Teacher edition install CD?

Test Screen NameCorrect answer
Legend
September 13, 2020

You need the CD. Yours. The regular purchased (full price) CD won't work with a student serial. There was never a download.