Skip to main content
C
charod20
Known Participant
February 22, 2017
Question

lost serial number on Master Suite CS6

  • February 22, 2017
  • 1 reply
  • 6888 views

I have the entire master suite 6 on an older laptop. my copy was not registered either, is there anyway at all of retrieving the serial number off the old pc?

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 27, 2017

    yes.

    windows: http://www.belarc.com/free_download.html

    mac:  https://mac-product-key-finder.com/

    C
    charod20Author
    Known Participant
    February 27, 2017

    I was able to attain what I thought was the serial number from Belarc, but when I tried to enter the serial number in the Master Suite CS6 product it said it was invalid. This is the same serial number that is in my old laptop. It is the same serial number that works (I'm able to bring up all programs under Master Suite CS6 without a problem). They meaning adobe keep saying I need to go back to the vendor to attain the original serial number from him , but only issue is I got the original Master Suite about 5 years ago from a person from Craiglist. I can't get back in touch. with that person. Any reason why the programs work on the old laptop but the serial number is invalid?

    [Personal information removed by moderator]

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 28, 2017

    When I use Belarc for the serial number recovery it gave me 6 groups of 4 numbers as the serial numbers, and that serial number will work on the old laptop to bring up all programs in the Master Suite CS6.  Therefore, I would think that the serial number is a valid working serial number for that Master Suite, the person at Adobe help desk says that serial number is not valid for Master Suite CS6 - but it works on the old laptop. My question is why would it work on one win 10 platform but not work on the other newer win 10 laptop? Is it possible that someone else may have registered my copy of Master Suite CS6 since i got it from a dealer so long ago?    

    [Personal information removed by moderator]


    how do you know it's master suite and not some other suite?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices